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“Beautiful hotel and great stay!”

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InterContinental Singapore
Ranked #7 of 306 Hotels in Singapore
Certificate of Excellence
Hong Kong, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful hotel and great stay!”
5 of 5 bubbles Reviewed 1 week ago

I have stayed at the Intercontinental in Singapore many times in the past few years, but hadn't stayed there for well over a year. I went back because they had finished a complete renovation of the hotel. And all I can say is fantastic. The newly renovated rooms, restaurants and lobby are really great. They have kept the sort of old-world charm in the rooms, but chosen beautiful decoration and made them very nice. The new lobby is also very nice as are the two restaurants.

The Club Lounge is also really nice. The staff there have always been really friendly and helpful - and that hasn't changed. Definitely recommend paying for club access if you can. If I have one small niggling complaint it's that there are sometimes a few too many children in the club lounge for my taste. But that isn't all the time (mostly breakfast) so don't let it put you off. The breakfast selection here is pretty wide so you can probably find everything you want. The afternoon tea is good for a quiet afternoon cup of tea / snack.

The other thing I will say is that the service level has also been vastly improved since I was last there. The previous management were not particularly helpful when there were issues. Now I find the team at the hotel responsive, attentive and really friendly.

The hotel is very well placed in Singapore - near business and tourist locations. Just on top of a pretty big mall if you need those amenities and an MRT station as well. Highly recommend it.

  • Stayed March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank rrichjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this review, 1 week ago
Dear rrichjj

Thank you for choosing to stay with us again during your visit to Singapore and for taking the time to share your experience on TripAdvisor.

We're glad that you enjoyed your Club InterContinental experience with us and liked our refurbished rooms. Being located in the cultural precinct of Singapore, we strive to bring the heritage of the locale to our guests where possible, for them to enjoy an authentic travel experience. Your feedback about the Club InterContinental Lounge refreshments and service is also appreciated. My team and I hope to welcome you back again very soon.

Best regards

Lenny Oh
Director of Rooms
lenny.oh@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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866 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had a very enjoyable four-night stay at the InterContinental Singapore in April 2017.

We stayed in a Club Level room and our expectations of the Club Lounge service were exceeded. We got our value out of the Club experience with the breakfasts, afternoon teas and pre-dinner drinks and canapés. It can be easy to forget - when booking to stay somewhere like Singapore - that including costs like this in your accommodation might be cheaper in the long run (even if the price looks ridiculous when you are looking at booking).

The room was very clean and comfortable. Bed was fantastic. Bathroom was clean, although the shower was perhaps slightly outdated and due for an upgrade. One of the greatest things on offer in the room was a complimentary mobile phone (with data) with complimentary local phone calls. This was a lifesaver as we went around the city - it meant we weren't relying on our Australian roaming - and were able to Google or use maps as we would as if we were at home. I am not sure if this is available in all rooms - but it was a really nice touch and really helpful.

The standard of service from the staff (at all stages of our stay) was really impressive. A special shout-out to the Club Lounge team who were very accommodating and helpful. We were contacted ahead of our arrival and asked questions about our reason for travel, special needs etc.

Location wise - the hotel is about a 5 minute walk from the Bugis MRT station which is an intersection of two of the MRT lines. The MRT system is easy to use - and once you are on a line, it is easy to navigate your way to just about anywhere in the city area. Bugis was a convenient entry point to the MRT. There is quite a bit around within walking distance, but given the heat, probably easiest to get the MRT if you can.

The hotel pool was nice without being amazing. Clean and well-maintained. A nice way to end the hot days.

The hotel restaurant Ash & Elm was really nice - and they offer a discount to in-house guests.

A fantastic decision to have stayed here. We would do so again without hesitation.

Room Tip: If you can justify it for yourself, the Club treatment is worthwhile!
See more room tips
  • Stayed April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Wadsworth25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this review, 1 week ago
Dear Wadsworth25

Thank you for choosing to stay with us as a Club InterContinental guest during your visit to Singapore and for taking the time to share your experience on TripAdvisor.

We're glad that you enjoyed your experience with us and the accessibility of our location as well as the services we offer to guests, such as the complimentary smartphone with data and local/IDD calls so they can stay connected. This phone is offered in every guestroom and we have received positive feedback from guests. We appreciate your kind commendation of our Club InterContinental Lounge team as well as Ash & Elm, and hope to welcome you back again soon.

Best regards

Lenny Oh
Director of Rooms
lenny.oh@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
1 review
5 of 5 bubbles Reviewed 1 week ago

The malls and food choices are all good.
The tourist sites were also great. There were lots of choices and the malls were very nice. The structural designs of the buildings were also very beautiful. I wish I can come back to Singapore to see some more sites.

Stayed April 2017, travelled on business
Review collected in partnership with handy

Helpful?
Thank Bossing85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this review, 1 week ago
Dear Bossing85

Thank you for taking the time to share about your visit on TripAdvisor as well as your kind support of InterContinental Singapore.

My team and I are delighted that you enjoyed your stay with us and that you enjoyed our hotel's heritage architecture, and location in close proximity to entertainment options within and near to the cultural Bugis precinct. We look forward to welcoming you back again soon.

Best regards,
Lenny Oh
Director of Rooms
lenny.oh@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Lived upto all expectations from a business class luxury hotel. Seamless check-in & check-out & free upgrades for members. Efficient room & valet services.
Rooms & bathrooms are quite spacious for Singapore.

  • Stayed February 2017, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank bubu1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this review, 1 week ago
Dear bubu 1979

Thank you for choosing to stay at InterContinental Singapore and for taking the time to share your review on TripAdvisor.

We are glad that you had a positive and seamless stay with us overall and enjoyed our facilities as well as services provided for our guests. We look forward to welcoming you back again soon.

Best regards,
Lenny Oh
Director of Rooms
lenny.oh@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johns Creek, Georgia
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had the pleasure of staying at the beautiful Intercontinental Singapore before and after our cruise. The hotel is simply gorgeous,clean and ideally located. It is adjacent to a mall and across the street from Bugis Street Market. We were able to walk from Clarke Quay in about 15min scenic walk. The hotel service is exceptional, rooms are comfortable. The best pillows we have ever laid our heads on! The hotel is so close to all sites, hop on hop off bus, we truly enjoyed our stay. Hopefully we will make it back one day!

  • Stayed January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank hixonac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalSIN, Director of Rooms at InterContinental Singapore, responded to this review, 1 week ago
Dear hixonac

Thank you for taking the time to share about your visit on TripAdvisor as well as your kind support of InterContinental Singapore.

My team and I are delighted that you enjoyed your stay with us mid-cruise and that you enjoyed our location in close proximity to entertainment options within and near to the cultural Bugis precinct. We look forward to welcoming you back again soon.

Best regards,
Lenny Oh
Director of Rooms
lenny.oh@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Singapore

Property: InterContinental Singapore
Address: 80 Middle Rd, Singapore 188966, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Singapore
#7 Luxury Hotel in Singapore
#9 Romantic Hotel in Singapore
#19 Business Hotel in Singapore
Price range (per night): $272 - $436
Hotel Class:5 star — InterContinental Singapore 5*
Number of rooms: 403
Official Description (provided by the hotel):
A luxury landmark set in the heart of a historic precinct, InterContinental Singapore is deeply rooted in the heritage of the arts and cultural districts of Bugis and Bras Basah. Positioned in close proximity to established historical enclaves including Arab Street, Kampong Glam and Little India, InterContinental Singapore is also conveniently located next to Bugis Junction shopping complex, Singapore's first glass-covered air-conditioned shopping street. ... more   less 
Reservation Options:
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Also Known As:
Intercontinental Singapore Hotel Singapore
Singapore Intercontinental

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