Results in February / 20 at the hotel. The location is good! only that! the breakfast we didn't like. It has no variety. the value is very expensive for what they offer. Juices are not natural.
About the room, much smaller than other hotel rooms of the same standard.
about the Staff, we had a problem and they didn't help us!
about the price, very high. we made a reservation well in advance, and paid more amount for two other rooms (of our family).
Dear Travel55730588123,
Thank you for taking the time to share your review of Rendezvous Hotel Singapore and we are dismayed to read tha your stay was not up to expectations.
We will review the areas of concern including the breakfast offerings for improvement. Our rooms are actually larger that our competitors of the same category and apologize if you felt it was not spacious. I am also sorry that we could not amend your original booking made as this was done via an online booking agent. Nevertheless our should have been more empathetic which we will highlight.
We hope to have another opportunity to be of service to you in the future. Do email me at douglasfernandez@fareast.com.sg if I may be of assistance in booking your subsequent visit.
Kind Regards,
Douglas
"Romance The World"
Great location and near to shopping mall, all the hotel staffs are friendly and excellent services. We felt comfortable to stay, cuz upgraded rooms clean. Especially, we r so thankful to the staff. Highly recommended.
Dear EmilyTravelersss,
Thank you for your positive review of Rendezvous Hotel Singapore and we are glad to learn that we were up to expectations especially with the central location and cordial team members.
You may email me at douglasfernandez@fareast.com.sg if I may be of any assistance in directly booking your next stay
Kind Regards,
Douglas
"Romance The World"
We had an unexpected week in Singapore due to a cruise cancellation and we came across Rendezvous Hotel and stayed there.
The location was excellent, walking distance to many areas and the bus stop is right out the front for slightly further away destinations.
The rooms are spacious, beds are very comfortable. Lovely library, seating areas and nice pool. Staff is great, concierge is excellent. And the price is reasonable. All in all, highly recommend.
Dear Secliffy,
Thank you for your positive recommendation of Rendezvous Hotel Singapore.
While we are sorry to learn that that your cruise vacation had been cancelled in view of the unfortunate COVID-19, pleased that your choice of staying at our hotel was fully vindicated.
It is a joy to learn that the central location close to eateries and mall provided good convenience. We are also delighted that you took time to enjoy the facilities in the hotel and the team members especially the Concierge were warm and accommodating.
Please do not hesitate to reach me at douglasfernandez@fareast.com.sg should you require assistance with your return visit.
Kind Regards,
Douglas
"Romance The World"
friendly staff , i love the arts of joyful color from the lobby into the room .
amazingly good to stay and relax , close to everything . a bar ! restaurant! mtr stations ! shopping malls ,,.,..,,,,,,,,,,
Dear eBRiZ4,
Thank you for your positive review of Rendezvous Hotel Singapore and we are happy that the warm and accommodating team members as well as the central location served you well.
I am contactable via email at douglasfernandez@fareast.com.sg if I may be of any assistance in directly booking your next stay.
Kind Regards,
Douglas
"Romance The World"
Having never stayed in Singapore before we left the choice of hotel to our travel agent. They got it right!
The hotel is close to Orchard Road and near to Raffles so a great location.
We arrived early in the morning having disembarked from a cruise ship. We had our bags stored and offered the opportunity to shower should we wish we declined the generous offer and buzzed off to see Singapore.
When we returned the lovely chap on reception told us that we had been upgraded to a suite. Wow! Our room was truly fab. The hotel was brilliant and we would defo return.
Dear Chestertripper,
Thank you for your encouraging review of Rendezvous Hotel Singapore and we are elated to have fulfilled your expectations on the basis of the recommendation from your travel agent. We are also happy that our team members provided luggage storage assistance and also extended an upgrade to a Suite in view of our fully booked siutuation.
The team warmly welcome another opportunity of being of service to you once again. Please feel free to email me at douglasfernandez@fareast.com.sg should you require assistance in booking your next stay.
Kind Regards,
Douglas
"Romance The World"
