Stayed here for 2w and all the staffs were extremely kind and warm-hearted. Room condition, concierge service, checkin checkout service etc were perfectly good. It was grateful experience ever:) thank you everyone who helped, encouraged me during the stay!
Dear YJc0720,
Thank you for giving us the opportunity to have extended our hospitality to you during your two week stay with us.
We are pleased to read that the pristine room upkeep and cordial service by our front of house team members made for an enjoyable stay. We will pass on your appreciation to the team for their support and encouragement to you.
The Rendezvous team genuinely looks forward to your return visit. If I can be of any assistance with your future bookings, please email me directly at douglasfernandez@fareast.com.sg.
Kind Regards,
Douglas
"Romance The World"
We come from another hotel, facing problems, thanks for your both quick settles our problems, great helpful, polite, good service, good communication.I greatly appreciate for Gary soh, Daniel and evelyn.
Dear Elaine5564,
Thank you for your positive review of Rendezvous Hotel Singapore and we are glad to read that you initial issues were quickly resolved by our team members. We will pass on your appreciation to Gary, Daniel and Everlyn for providing excellent service during your stay.
Please feel free to email me at douglasfernandez@fareast.com.sg should you require further assistance in your booking with us.
Kind Regards,
Douglas
"Romance The World"
We arrived early at the Hotel and they offered if we wanted to upgrade to a Junior Suite so we can check in early (unfortunately the room that I've booked wasn't ready yet). It was a good decision as we had a nice view.
Big shout out to Kathleen, she was awesome during our stay. We recieved some freebies too, bus tour, food vouchers, and tickets for the museum. Check in and check out was a breeze. We enjoyed the Club lounge too. The staff are really friendly during our stay.
However, our mini bar wasn't replinshed for 3 days, We had to call twice and they came asap. Last day of our stay, I didn't even bother to call them about it.
Over all, it was an awesome experience and we would love to come back.
Dear IngridArEhN,
Thank you for your lovely review of Rendezvous Hotel Singapore.
We are happy to read that the associates offered options on alternative rooms due to the unavailability of the original room booked and that the room that was extended proved to be of good value including Hop on tour bus rides, food vouchers and museum tickets. We are also pleased that the team members especially Kathleen were warm and friendly during your interactions with them.
It is regrettable that the refreshments in your minibar were not replenished during your stay which we have highlighted to the team for improvement. We appreciate you letting us know this concern.
The Rendezvous team hopes to welcome you back again in the near future and should you require any assistance with your future booking, please feel free to email me at douglasfernandez@fareast.com.sg.
Kind Regards,
Douglas
"Romance The World"
I served to stay home order in the Rendezvous hotel. Being confined in a single room for 14 days can be depressing for anyone, but the hotel staffs were really amazing. They made every effort to keep me comfortable. They sent plenty of nice food and lots of fruit. They were very caring, tried to accommodate every single need of mine. Few names require special mention Manoharan, Gary, Kevin, and Sofia. Thanks guys for looking after me during this difficult time.Hope to see you again when we return to a peaceful time.
Dear quarantine_sg,
Thank you for giving us the opportunity to have extended our hospitality to you during your stay of 14 nights with us though I wish the circumstances could have been different for your stay.
Nevertheless, I am happy to read that our team members made efforts to ensure that you were comfortable and had your needs well taken care of during this confinement period. We will pass on your thanks to Manoharan, Gary, Kevin and Sofia for continuously checking on your well being.
The team is most certainly looking forward to welcoming you once again at a more opportune time in the not too distant future. Please feel free to email me at douglasfernandez@fareast.com.sg should you require assistance in booking your next stay.
Kind Regards,
Douglas
"Romance The World"
Nice welcome cause got alot good staff at this hotel... All very cheerful... I'm really like it... Keep it the good job... The room also nice n comfortable for us... The housekeeping also very hardworking...i still remember who the person... The is Sofia, Kathleen and shAfiq...This all are a the good staff at this hotel I meet...
Dear IhsaNtommy85,
Thank you for your positive review of Rendezvous Hotel Singapore and we are delighted to read that the team members provided warm and sincere service during your stay. We will pass on your gratitude to Sofia, Kathleen and Afiq for making a positive impression during your interactions with them.
Please feel free to email me at douglasfernandez@fareast.com.sg should you require assistance in booking your next stay.
Kind Regards,
Douglas
"Romance The World"
