Dear thekirtan,
Thank you for your feedback and I am dismayed and truly sorry to read of the inconveniences that you have encountered during your accommodation on Personal Stay Home Notice at our hotel.
I am also glad that my Duty Manager has gotten in touch with you to explain our current designation as a government facility as well as some of the limitations that we have in terms of the food options for our multi-cultural vegetarian guests and the safety regulations on the latching of our windows. While our current wifi speed has been found to meet the requirements, we have nevertheless taken the liberty to increase the bandwidth which I trust will enable a more conducive work setting.
We do endeavor to provide good value to our guests and hope that we can ensure the rest of your stay will be a pleasant one. My Duty Managers are contactable via the operator anytime during your stay or otherwise, you can reach me at douglasfernandez@fareast.com.sg should you have further concerns.
Kind Regards,
Douglas
"Romance The World"