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MicheleVNG
Vicenza, Italy

Convenient hotel for a short stay

4.0 of 5 bubblesReviewed 22 Jul 2023via mobile
The hotel rooms feel a bit aged, but overall the quality of the hotel is good, and the rooms are very comfortable in general.

We stayed just for 2 nights for a stopover, and the location of the hotel is very convenient, being essentially right next to the Bencoolen MRT station, on the Downtown line, which means you can easily reach most short-stay attractions (like Marina Bay, Chinatown, Little India, Kampong Glam, and the airport of course) easily with just a few metro stops.

The breakfast was the worst part unfortunately, with some cold food (e.g scrambled eggs, bacon and baked beans) served in a conference-style room (which didn’t feel like a proper restaurant).
Date of stay: July 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Fernandez, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this review
Responded 5 Aug 2023
Dear MicheleVNG,

Thank you for your kind review of Rendezvous Hotel Singapore and we are glad that you found our location highly convenient and accessible to the train station. It is regrettable that the breakfast experience was not a fulfilling one. We will have an All Day Dining operator on board towards the year end and hope this will elevate the experience considerably.

I am reachable via email at douglasfernandez@fareast.com.sg should you require assistance with your succeeding stay.

Kind Regards,
Douglas

"Romance The World"

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 21 July 2023 via mobile

We had an excellent stay with the hotel and an even better communication with the concierge gentleman. I forgot the name of the gentleman at the concierge but he is a sikh gentleman with black suit and black turban.

He went out of his way to help us with navigating around Singapore and also helping us to ensure we had a confirmation of our transfer picking us up on our check out date.

I would like the General Manager or the Front Office Manager to recognise the efforts of the gentleman in serving and taking care of us.

Date of stay: July 2023
Trip type: Travelled with family
Thank Tiger W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Fernandez, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 5 August 2023

Dear watson,


Thank you for your gracious review of Rendezvous Hotel Singapore and we are heartened to read of our team member Jaap Singh providing warm and attentive service. I will definitely recognize his effort and I am sure that he will be greatly motivated to learn that he has created yet another delighted customer.


Please do not hesitate to reach me at douglasfernandez@fareast.com.sg should you require assistance with your return visit.


Kind Regards,
Douglas


"Romance The World"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2023

Attended to promptly during check-in and check-out. Friendly concierge.
Decent quality of sleep but room assigned to me was not in the best of shape (bathroom water stains on ceiling/wall, slight odor)..
Retail outlets next door somewhat lacking (there are decent options within walking distance though)

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GrandTour291601
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Fernandez, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 24 July 2023

Dear GrandTour291601,


Thank you for sharing your Rendezvous Hotel Singapore and it is regrettable that the room assigned was not in optimal condition which we will review and rectify. Separately we are glad that the team members were attentive during your interactions with them.


For your return trips in the future, please feel free to email me directly at douglasfernandez@fareast.com.sg.


Kind Regards,
Douglas


"Romance The World"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2023

It was a quiet stay in the center of the city. It has an old vibe, but the rooms are spacious and comfortable. Air Con was a bit cold but everything else was fine. A big plus was the 7-11 downstairs !!
MRT is easily accessible from the location.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nirvank222
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Fernandez, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 5 August 2023

Dear nirvank222,


Thank you for your gracious review of Rendezvous Hotel Singapore and we are heartened that you had an pleasant stay during your recent visit.


I am within reach at douglasfernandez@fareast.com.sg should you require any assistance with your future bookings.


Kind Regards,
Douglas


"Romance The World"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2023

Aside from the very great ambiance of the hotel, the staffs were also very accomodating and helpful specially to Sir Dean. The location is very convenient and accessible since there is a train station behind the hotel.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Scenic07147185967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Fernandez, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 5 August 2023

Dear Scenic07147185967,


Thank you for your review and we are delighted to have hosted you on your recent stay. We will definitely extend your kind compliments to our team member Dean Richard for making a positive impression on your interaction with him.


If I can be of any assistance with your future bookings, please email me directly at douglasfernandez@fareast.com.sg.


Kind Regards,
Douglas


"Romance The World"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2023

The Rendezvous Hotel on Bras Basah Street (there is another of the same name on or near Orchard Street) provides a good experience at a (for Singapore) moderate rate. It has no restaurant, and the bar never seems to be open, but there are plenty of restaurants & shops nearby. The rooms are superficially basic, but, as one relaxes into them, they prove better than the first impression they might impart: comfortable furniture, very well sound-proofed relative to neighbouring rooms, and other details that make them quite comfortable. One challenge, as elsewhere in Singapore: overzealous air-conditioning. Service is basic but friendly, oriented and dynamic. The concierge desk is particularly helpful in helping guests to organize themselves on foot or by other means in the heart of this very busy (and now aesthetically pleasing) city. Its key attraction beyond what is enunciated above is the relatively modest room rate in a city where hotel rooms have in many cases become exorbitant. I will return.

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Frequenttraveller076
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Fernandez, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 5 August 2023

Dear Frequenttraveller076,


Thank you for your positive review of Rendezvous Hotel Singapore.


We endeavour to provide our good value to our customers and we are glad to have your endorsement. We are also happy to learn that the convenience of our location with the eateries and shopping malls in the vicinity served you well. Additionally, it is a pleasure to know that the service level of our staff met your expectations.


Please do email me at douglasfernandez@fareast.com.sg if I may assist you in directly booking your return visit.


Kind Regards,
Douglas


"Romance The World"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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