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clacky1959

Excellent hotel and superb location.

5.0 of 5 bubblesReviewed 16 Jul 2024via mobile
The hotel is very comfortable, clean and quiet and located next to Bencoolen MRT station, so is convenient for everywhere. We had a club room and the benefits were amazing. I would especially like to mention Malou and Shalini who made our stay so enjoyable.
We would not hesitate to book again as our stay was so enjoyable.
Date of stay: July 2024
Room Tip: We got a taxi from the airport but you can catch the MRT very easily and save the taxi fare.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this review
Responded 21 Jul 2024
Dear clacky1959,

Thank you for choosing Rendezvous Hotel Singapore and for sharing your wonderful feedback.

We are delighted to hear that you found our hotel comfortable, clean, and quiet, and appreciated our convenient location next to Bencoolen MRT station. It’s fantastic to know that you enjoyed the benefits of your club room. Your kind words about Malou and Shalini are greatly appreciated, and we will be sure to pass on your compliments to them.

We are thrilled that you had such an enjoyable stay and look forward to welcoming you back in the future.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 16 July 2024

The location is super nice but the price is very acceptable. I would like to recommend this to all. Thanks a lot.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank mayeelee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 22 July 2024

Dear mayeelee,

Thank you for staying at Rendezvous Hotel Singapore and for sharing your great experience with us.

We are delighted to hear that you found our location superb and our pricing acceptable. Your recommendation means a lot to us, and we truly appreciate your kind words.

We look forward to welcoming you back on your next visit to Singapore.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2024

Excellent location and friendly staffs. Breakfast choices can be improved though. Love their cleanliness as well.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank akoh879065
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 16 July 2024

Dear akoh879065,

Thank you for staying at Rendezvous Hotel Singapore!

We’re thrilled to hear you had an awesome stay and appreciated our excellent location, friendly staff, and cleanliness.

We value your feedback on the breakfast choices and will work on enhancing them.

We look forward to welcoming you back for another wonderful stay.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

An exceptional good hotel for value for money. Exceptional location with the MRT station right at the hotel along with the bus stop. Plaza Singapura was a 10 min walk. Hotel staff were most helpful and friendly, strongly recommend Ms. Christina at club lounge check in. She even remembered my wife’s birthday and sent a surprise desert and birthday card for her. Concierge was most helpful with their directions to us on MRT stations and directions in getting to destinations. Excellent bed

Date of stay: July 2024
Trip type: Travelled with family
1  Thank Climber38108922958
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 15 July 2024

Dear Climber38108922958,

Thank you for your outstanding review and for choosing Rendezvous Hotel Singapore!

We’re thrilled to hear that you found our hotel to be excellent value for money and appreciated our fantastic location, breakfast, and helpful staff. We’re especially pleased that Christina at the club lounge made your stay memorable by remembering your wife’s birthday and providing a special surprise.

It’s wonderful to know that our concierge team was helpful with directions and that you enjoyed the comfort of our beds. Your high recommendation means a lot to us.

We look forward to welcoming you back for another exceptional stay.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

We had booked 2 different room types for 2 nights - Deluxe room and Club with club benefit. It was so thoughtful for the Guest Service Executive Shalini Chandran to upgrade our room to Club with club benefit so that we could avoid the hassle to switch room for the second night.

We enjoyed our stay so much. The room was comfortable especially the high bed and the toilet facility.

My husband and I already planned to come back again real soon! :)

Room tip: Convenient location. Only 5 mins walking distance to Dhoby Ghaut mrt station.
Date of stay: July 2024
Trip type: Travelled as a couple
Thank Esther L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 15 July 2024

Dear estherIW5615NR,

Thank you for your excellent review and for staying with us at Rendezvous Hotel Singapore!

We’re delighted to hear that you enjoyed your stay and appreciated the thoughtful service provided by our Guest Service Executive, Shalini. We're glad that the room upgrade made your stay even more comfortable and hassle-free.

It’s wonderful to know that you found the room comfortable, especially the high bed and toilet facilities. We’re thrilled that you and your husband plan to return soon.

We look forward to welcoming you back for another enjoyable stay.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024 via mobile

From the moment we checked in, Mark from front desk welcomed us with warm smile and hospitality. Not only did he do his job with ease, he also upgraded our room without me asking for it. For a customer like me, its important that I always get the best service/room if available whether by request or not. Our room was very tidy, unique and complete with amenities. It was also easy to ask for extra towels and blankets.

I love the aesthetic of the hotel and stayed true to its historical background which can be found on one of the walls in the lobby area.

Id like to mention Elijah, Malou and Christina for being exemplary with their hospitality services. They always greeted us with big smiles, and just overall very helpful with our needs. Not to mention, their wholesome and pleasant attitudes brought smiles to us hotel guests. They all deserve raise or incentives of any kind.

I hope they continue to exude outstanding customer service and hospitality to their customers. Will definitely stay here again and recommend this hotel to others!

Room tip: The most convenient hotel, next to MRT! You cant beat that.
Date of stay: July 2024
Trip type: Travelled with family
Thank Aljunmolina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 15 July 2024

Dear Aljunmolina,

Thank you for your outstanding review and for choosing Rendezvous Hotel Singapore!

We’re thrilled to hear that your stay with us was exceptional from the moment you checked in. It's wonderful to know that Mark at the front desk made a great first impression with his warm smile and hospitality, and that the room upgrade added to your comfort. We’re also pleased that you found your room tidy, unique, and well-equipped with amenities.

Your kind words about Elijah, Malou, and Christina are greatly appreciated. We’re delighted that their exemplary hospitality, pleasant attitudes, and helpfulness made your stay even more enjoyable. We will be sure to share your compliments with them.

We’re glad you enjoyed the hotel's aesthetic and historical background. Your positive feedback motivates us to continue providing outstanding customer service and hospitality.

We look forward to welcoming you back and appreciate your recommendation to others!

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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