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Sightsee47143499413

Great Hospitality and staff is warm

4.0 of 5 bubblesReviewed 29 Nov 2024
Overall, it was a good and warm experience with Rendezvous. The staff is cooperative and professional. The location is very approachable and near MRT Bencoolen. Travelers can easily find good restaurants near the area; even the hotel is good enough for its food and live music in the evening.
Date of stay: November 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this review
Responded 2 Dec 2024
Dear Sightsee47143499413,

Thank you for choosing Rendezvous Hotel Singapore for your stay and for sharing your lovely feedback.

We are delighted to hear that you had a warm and enjoyable experience with us. It’s wonderful to know that our cooperative and professional staff, convenient location near Bencoolen MRT, and nearby dining options enhanced your visit. We're also pleased that you enjoyed our food offerings and live music at our tenant's restaurant in the evenings—it’s always our aim to create memorable experiences for our guests.

We look forward to welcoming you back to Rendezvous Hotel Singapore on your next trip!

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 25 November 2024

Check-in was a breeze. My husband was driving a Toyota Hiace 13-seater, so he couldn’t park in the hotel car park as the vehicle exceeded the 2.1m height limit. The concierge, a kind Malay gentleman, was very understanding and allowed us to park in the VIP lot, which was a relief since we weren’t sure where else to park.

When I checked in, I mentioned it was my husband's birthday and requested a late checkout. Unfortunately, the receptionist informed me that the hotel was fully booked and couldn’t accommodate the request, but we were fine with that—having a place to park in the city was our main concern.

Later, to our surprise, a thoughtful Chinese staff member knocked on our door with a mousse birthday cake and card. My husband was truly touched, and we celebrated together in the room. We absolutely loved the room, the service, the decor, and the festive atmosphere—it really added to our holiday experience.

Shopping was super convenient with a walkway connecting the hotel to Plaza Sing and Bugis Junction. Unfortunately, it was raining, so my kids missed out on the pool. We did, however, spot a spa offer and decided to try Healing Touch for a $50 pre-GST massage. It was the perfect way to end my husband’s birthday celebration before heading back to work the next day. The massage was fantastic, and overall, we had a wonderful, albeit tiring, experience.

We’ll definitely be back. Big thanks to the hotel team for making our stay so memorable

Date of stay: November 2024
Review collected in partnership with this hotel
Thank Global52517341709
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 26 November 2024

Dear Global52517341709,

Thank you for choosing Rendezvous Hotel Singapore for your husband's birthday celebration and for sharing your heartfelt review.

We're delighted to know you had a memorable stay and appreciated the thoughtful gesture of the birthday cake and card from our team. It's wonderful to hear how much you enjoyed the room, service, and the festive touches that made the occasion special. We're also glad the concierge could assist with parking, ensuring a stress-free experience for your family.

We're thrilled that the hotel's convenient location and nearby amenities added to your celebration. While the rain may have kept your kids from the pool, it’s great that you had a relaxing massage to round off the day.

It means so much to us that you’re already planning to return. We look forward to welcoming you and your family back for another unforgettable experience.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2024

There was a slight hiccup in the beginning but it was well handled by the Duty Manager Valerie- she listens to guest needs and is very attentive and goes the extra mile..Kudos to 2 staff Gavin and the Malay concierge staff who are so friendly and who serves with a smile. Thanks once again for making this such a memorable wedding anniversary! Appreciate all that you have done. 💯

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Road09452626168
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 25 November 2024

Dear Road09452626168,

Thank you for choosing Rendezvous Hotel Singapore to celebrate your wedding anniversary and for sharing your heartwarming feedback.

We are thrilled to hear that Valerie, Gavin, and our concierge team contributed to making your stay memorable. It’s wonderful to know that Valerie’s attentiveness and willingness to go the extra mile made a positive difference, and we’re glad that Gavin and our friendly concierge team greeted you with warmth and smiles.

We appreciate your kind words and hope to welcome you back for more memorable moments in the future.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2024 via mobile

Beautiful traditional hotel where everything works as well or better than expected.

Shalini on reception welcomed us on arrival and allocated us a wonderful junior suite.

The hotel is conveniently centrally located right near a tube stop.

There is a nicely equipped fitness room (gym) with a great view over the pool.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank Wizward
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 25 November 2024

Dear Wizward,

Thank you for choosing Rendezvous Hotel Singapore and for sharing your wonderful feedback.

We are delighted to hear that you enjoyed our central location and traditional charm, as well as the smooth functionality of our facilities. It’s fantastic to know that Shalini at reception made your arrival welcoming and allocated you a wonderful junior suite. We’re also glad you appreciated our well-equipped gym and its view over the pool.

We look forward to welcoming you back for another memorable stay.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2024

Nice hotel in a central location. There is a metro station right outside which we used to get around. You can walk to Little India for lunch and take the subway to Chinatown for a bit of shopping. The hotel was clean, the staff very friendly and the bed comfortable.

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IviBee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 22 November 2024

Dear IviBee,

Thank you for choosing Rendezvous Hotel Singapore and sharing your feedback.

We’re delighted to hear that you enjoyed your stay and found our central location convenient for exploring nearby attractions like Little India and Chinatown. It’s wonderful to know that you appreciated the cleanliness, friendly staff, and the comfort of your bed.

We look forward to welcoming you back on your next trip to Singapore!

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2024

Great location, with several MRT stations within a 5-minute walk from the hotel. The rooms are clean, everything works well, and the staff was very nice and helpful. I stayed for 4 nights with the club option, which I highly recommend. The overall value of the service compared to the price was very fair.

Date of stay: November 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank RauthaF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selwyn Lim, Owner at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 21 November 2024

Dear RauthaF,

Thank you for choosing Rendezvous Hotel Singapore and for sharing your delightful feedback!

We’re thrilled to hear that our convenient location, clean rooms, and helpful staff made your stay enjoyable. It’s also wonderful to know you enjoyed the Club benefits and found the overall value to be fair.

We truly appreciate your recommendation and look forward to welcoming you back for another great stay.

Warm regards,
Selwyn Lim
Hotel Manager

Rendezvous Hotel Singapore
"Romance the world"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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