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“What a lovely hotel !”

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Marina Mandarin Singapore
Ranked #50 of 315 Hotels in Singapore
Certificate of Excellence
Weymouth, United Kingdom
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“What a lovely hotel !”
Reviewed 13 March 2012

What a lovely hotel ! Our room was very comfortable and had a small balcony with great views. The hotel atrium was amazing (apparently the largest atrium in Asia). All the staff we encountered were very friendly and helpful although language was a problem on occasions when trying to order food & drink.
The self service breakfast was amazing with food catering for all nationalities. My only criticism here was that the waiting staff at breakfast time could have been more attentive to customers, as coffee or tea had to be served by them but there didn’t seem to be anyone responsible for serving it.
We also had a meal in the Chinese restaurant and unlike other comments on Trip Advisor, we found the service to be really good and the food was amazing. We wanted plain egg fried rice with our meal which was not on the menu but this was not a problem and we got it.
Our only criticism of the hotel was that the large atrium echoed noise which could be heard in the bedrooms. We could clearly hear the caged birds that were in the public areas and on one night we could hear the sounds of a large party being held in one of the function rooms.
The hotel has easy access directly into a shopping centre which has several food courts serving all types of food.
If you are in Singapore and like gardens, then a trip to the Singapore Botanical gardens is a must. We took a taxi there which was cheap and entry to the main Gardens is free, but for a small cost you can go into the Orchid Garden to see the World’s largest display of orchids – it was amazing !

  • Stayed February 2012, travelled with family
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Helpful?
3 Thank mwbarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, 17 March 2012
Dear Guest

Thank you for your review.

We are pleased that our touches of Asian Hospitality have provided you with an enjoyable stay.

Your constructive comments on our staff, breakfast service, and atrium echo will certainly help our on-going efforts to towards service excellence.

As you were delighted with your visit to the Singapore Botanic Gardens, we would like to highlight that the spectacular Gardens By The Bay within close proximity to the Hotel in the Marina Bay area will open in mid-2012.

We look forward to be of service to you again soon.

Warm Regards
Kurt O. Wehinger
General Manager
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Traveller tips help you choose the right room.   Room tips (951)
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English first
Sydney, Australia
Level 5 Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 March 2012

We travelled as a couple sharing our holiday with another couple we'd been friends with for some years. Although we booked through different travel agents, an email from one of our agents found us in rooms next to each other. The service was wonderful. Nothing was too much trouble and staff were charming and appeared happy to go that bit extra to ensure guests were well looked after.
Our rooms on the 21st floor were in a fantastic position...we looked down on the "Raffles Hotel" the view was amazing. We were also within walking distance to fabulous shops and "must see and do" experiences.
The rooms were lovely. Well appointed, well maintained and generously proportioned. They were also very quiet.
The privileges offered by staying in a Meritus Club Room were numerous...easy check in and out, buffet breakfast without a crowd, snacks during the day, happy hour 5.30 - 7.30 each evening (with very tasty canapes) and free internet access.
We will be heading back to Marina Mandarin again in the very near future. So much more we'd like to see and staying at this fantastic hotel is an experience not to be missed.

Room Tip: Meritus Club Rooms on floors 20 & 21 are truly wonderful. Perfect for adults looking for comfor...
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  • Stayed February 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cattai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, 17 March 2012
Dear Guest

Thank you for your review.

Our Meritus Club services provide discerning guests with extra touches for a truly memorable stay.

We are delighted that you have enjoyed our unique Meritus Club touches.

We look forward to be of service to you soon.

Warm Regards
Kurt O. Wehinger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2012

This hotel is structurally beautiful. interior and design brings you in awe. Very modern hotel. Was upgraded to the premium floor. Nice clean rooms, and big bathroom aswell. Great location. A step away, connected to the hotel, is Marina Square and walking distance to other shopping malls and attractions! Train station nearby. By taxi, about 2-5 minutes to the Singapore flyer and Marina Bay. Lovely views of marina bay from the room. Clean pool and clean fitness centre. Fantastic hotel. Definitely recommended!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank Ajtua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, 14 March 2012
Dear Guest

Thank you for your review.

It gives us great pleasure to learn that our products & services have provided you with a memorable experience.

Our Premier Rooms cater to guests who are comfortable in a bright and contemporary ambience.

The Hotel is within walking distance from many tourist attractions, and Singapore Flyer is one of them. For your future visits, you may wish to approach our Concierge at Level 1 who will be delighted to provide you more information on Singapore Tourist Attractions.

Our Mineral Water Pool and 24-hour access Fitness Centre provide guests with a refreshing experience after a long day of shopping and entertainment.

We look forward to be of service to you soon.

Warm Regards
Kurt O. Wehinger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2012

A very unique, attractive hotel that's always a pleasure to stay at. Very convenient shopping being attached to Marina Square and only 10 minutes stroll to Suntec.
Only issue, no complimentary internet. In this day and age it is expected.

Room Tip: Great stay for those who love to shop.
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank JonoNano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, 14 March 2012
Dear Guest

Thank you for your review.

We are pleased that you have enjoyed your stay with us.

Our Hotel provides one of the best locations for leisure travelers, from dining to a variety of entertainment.

You would be pleased to know that we have internet services tied in together with some of our room packages. Please contact our Rooms Reservation Department directly at resvn.marina@meritushotels.com to find out more.

Looking forward to be service to you soon.

Warm Regards
Kurt O. Wehinger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 March 2012

We stayed at the Marina Mandarin for our 1st anniversary on our way through to Koh Samui. The staff were very friendly and the hotel was beautiful. The (real) birds that chirped downstairs in the atrium echoed all the way up past the rooms but we could not hear them from our room. They sounded beautiful. We also made use of the pool and bar facilities which were also very nice. Just a bit pricey for what you get compared to the shops accross the road. But that's what you expect from a hotel.
Location is great. Sun City is accross the road the the MRT is pretty much just downstairs from the hotel.
We didnt have the best view from our room though that was the only downside. I would have preferred a view of the Marina Bay Sands. Instead we had a view of the pool.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KylieandAaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this review, 14 March 2012
Dear Guest

Thank you for your review.

We are delighted to be your preferred hotel as you celebrated your 1st anniversary and that you have enjoyed your stay with us.

Our song birds are an Asian tradition that continues to provide a unique experience for our guests who indulge in a relaxing moment in the Atrium Lounge.

We have noted your preference for our Marina Bay view rooms for your future visits and we look forward to be of service to you soon.

Warm Regards
Kurt O. Wehinger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marina Mandarin Singapore

Property: Marina Mandarin Singapore
Address: 6 Raffles Boulevard,Marina Square, Singapore 039594, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Singapore
#25 Spa Hotel in Singapore
#44 Family Hotel in Singapore
#46 Business Hotel in Singapore
#50 Luxury Hotel in Singapore
Price range (per night): $233 - $537
Hotel Class:5 star — Marina Mandarin Singapore 5*
Number of rooms: 575
Official Description (provided by the hotel):
An acclaimed award winning five star luxury hotel in the heart of the city, Marina Mandarin Singapore offers breathtaking views of of the Marina Bay and financial district, as well as convenient access to the Marina Square Shopping Mall, and is minutes away from Sands Expo & Convention Center and Suntec Convention & Exhibition Centre. Directly opposite The Esplanade, Singapore's performing arts centre, the hotel is also within walking distance to attractions such as Gardens by the Bay and the Singapore Flyer, and is perfectly situated right on the trackside of the annual Singapore Grand Prix Formula One race ... more   less 
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Booking.com, Ctrip TA, Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your Marina Mandarin Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marina Mandarin Singapore Hotel Singapore
Mandarin Hotel Singapore
Mandarin Singapore
Singapore Mandarin
Marina Mandarin Hotel Singapore

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