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“Quality hotel, slightly dated but still excellent”

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Regent Singapore, A Four Seasons Hotel
Ranked #26 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 19 March 2017 via mobile

Location : The hotel is very well located and within a few minutes walk to Orchard road. Next door is a small shopping complex which has everything you might need like Brunettis coffee shop (one of the best coffee and cake shops from Melbourne) yummmmm, chemists and an excellent super market and many other novelty shops.
Rooms : spacious with a massive King bed. You can tell the mattress is of superb quality (on the very firm side, just the way I love it). The bed linen and pillows are also excellent quality (very important to me). They give you FREE unlimited international phone calls to 10 specified countries which is very generous. Air conditioning is very efficient and cooling.
Bathtroom : adequately size and very clean with excellent amenities (Locitane). Huge Towels super white and fluffy and very absorbent. Can tell they are laundered well unlike some other 5 star hotels I've stayed at. Shower pressure is excellent which is very important to me.
Breakfast : in the restaurant was excellent with a great range of different foods and excellent quality but quite expensive at nearly $48sgd.
Staff : professional and and efficient.
Special mention to Kumar the door man who was extremely genuinely helpful and very professional and efficient at the same time and went above and beyond to help us.
And also to John who brought our dinner to our room and noticed my husband was a little unwell with the flu. He offered to bring him chamomile tea with honey and lemon. Now that's what i call a special touch.
These two staff members deserve praise and recognition. You don't find this kind of genuine sincere service in too many hotels even of this standard.
In conclusion I would say this hotel is probably geared to the business traveller but families and couples could like it for the quality and location. I didn't check out the pool or any other facilities.
I feel it is slightly dated in (bathroom tiles/carpets/lobby) but it's still maintained very well and shows it's a premium property.

Stayed: March 2017, travelled on business
2  Thank RebNRando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 March 2017

We had a 24 hour layover in Singapore and stayed at the Regent Singapore. It was clean and comfy and had great proximity to Orchard Road, Tanglin Mall, and the Botanical Gardens.

I would stay here again for sure. It was a bit expensive for our purposes (arrived at 10pm and had to check out at 11am) but that was my bad.

  • Stayed: February 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank wilson4allaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017

Wonderful property - pretty big [always got confused as to where the front desk was from the elevators :)] Restaurant was great - with a wide variety to choose from. In terms of room service, I wish housekeeping paid a little more attention to detail when it came to replenishing the toiletries in the bathroom or the coffee/ tea/ creamer. I am a little finicky when I realize that after boiling the kettle to make coffee that there is no creamer in the coffee/ tea supplies. But overall, nice property and nice staff.

  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank rohinisaldanha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterDraminsky, General Manager at Regent Singapore, A Four Seasons Hotel, responded to this reviewResponded 21 March 2017

Dear rohinisaldanha,

We are pleased to read that you were charmed by our hotel and staff in general and enjoyed the vast choices that our restaurants have to offer. I have shared your comment regarding the lack of detail in replenishing bath amenities and coffee/tea supplies with our Housekeeping team. The appropriate measures will be taken to improve our guest experience. We sincerely thank you for your feedback and look forward to welcoming you back.

Kind regards,

Peter C. Draminsky

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Reviewed 18 March 2017 via mobile

Great hotel with city location. Feel like at home with warmth service from the staffs. It's walking distance from Orchad, so very close to shopping center. Even there's a bus stop right in front of the hotel.

Stayed: March 2017, travelled with friends
Thank Cakra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2017

Truly a first class experience away from the craziness/crowds of the insanely over-priced marina hotels. We had a club level room with access to the private lounge. It's breakfast, while not huge, was fresh and of high quality. We loved the fresh squeezed juices! The "happy hour" was icing on the cake. The Concierge helped us with getting around. The location was perfect as well, close to shopping and sights. In a city packed with premium hotels, I'd -never- stay at any of them over the Regent. Having been in so many other hotels in Singapore, I'd go so far to say that this is really the only hotel there that really feels like you belong there. This is a special place. The longer you are in Singapore, the more you'll understand why ... don't miss it.

Room Tip: Don't scrimp here ... get the club level room.
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  • Stayed: March 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank bentl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterDraminsky, General Manager at Regent Singapore, A Four Seasons Hotel, responded to this reviewResponded 21 March 2017

Dear bentl1,

We appreciate you taking the time to share your thoughts as it means a great deal to us knowing that you had a 'first class experience'. We are proud to have exceeded your expectations in so many aspects and gratified that you would choose Regent Singapore over other premium hotels in Singapore. We endeavor to be your home away from home and we are glad that you felt that way during your visit. Thank you for giving us the opportunity to be of service and our entire team look forward to your return.

Warm regards,

Peter

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Additional Information about Regent Singapore, A Four Seasons Hotel

Address: 1 Cuscaden Road The Regent Singapore, Singapore 249715, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Singapore
#13 Family Hotel in Singapore
#24 Business Hotel in Singapore
#26 Luxury Hotel in Singapore
#34 Romantic Hotel in Singapore
Price Range: $250 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regent Singapore, A Four Seasons Hotel 5*
Number of rooms: 440
Official Description (provided by the hotel):
Regent Singapore, A Four Seasons Hotel, is built around a sun-filled atrium that ascends through the building's 12-story interior. Conveniently located in the city's most select area, the hotel is central to the business district and minutes walk to tranquil Botanic Gardens and Orchard Road, Singapore's premier shopping and entertainment hub. ... more   less 
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Also Known As:
The Regent Singapore Hotel Singapore
Regent Singapore, A Four Seasons Hotel
Regent Hotel Singapore
Singapore Regent

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