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“Best Hotel ever stayed in!”

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Raffles Hotel Singapore
Ranked #4 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 14 January 2013

Stayed in many hotels around the world but The Raffles in Singapore outshines them all.
First the concierge dept is excellent. I contacted them by email and was picked from the airport with no fuss at all.
We were met at the front door by staff and made most welcome. As our luggage was whisked away Abdullah introduced himself as our personal butler! He escorted us to our room and dealt with all the registration process. Never before had such a welcome to a hotel.
We spent quite a lot of time in the Courtyard bar/restaurant and the staff there especially Gemma were outstanding.
Each morning we breakfasted in the Tiffin Room and the staff were fantastic. Cecille looked after us there and also hosted the High Tea which is well worth experiencing.
The hotel was preparing for Christmas and the decorations appeared 'magically' overnight with a beautiful Christmas tree that had been shipped in from Oregon.
The Christmas and New Year celebrations were being planned and the menus were amazing. We plan to be there one Christmas

  • Stayed: November 2012, travelled as a couple
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1  Thank AndrewFold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,718 - 2,722 of 4,254 reviews

Reviewed 13 January 2013 via mobile

Beautifully restored, centrally located accommodation where you really are made welcome. Only 100 rooms, so you never feel crowded or pressured. Amazingly quiet , given the busy surrounds. We stayed in a standard courtyard suite ( 312) which had a small well appointed drawing room with tv, dining table and lounge and a huge bedroom with maharajah size bed, tv console hidden away, desk, Lounge chairs. Big bathroom with separate basins, bathroom scales, big fluffy towels etc. separate tort, bath and shower area, classy bathrobes, slippers. Singapore sling on arrival with 2 female butlers, happy to assist. Breakfast in the tiffin room , cocktails in the writers bar, gym small but adequate and roof top pool. Raffles manages to bridge the divide between providing personalized classy service but with a homely understated touch . Our all time favorite hotel ... So far!!

  • Stayed: December 2012
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4  Thank JAVMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 14 January 2013

Greetings from Raffles Hotel Singapore!

Thank you for taking the time to review our hotel online and for considering the Grande Dame your all time favorite.

The entire team looks forward to having you again among us.

Kind regards,

Pierre Jochem
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Reviewed 12 January 2013

Had always wanted to stay here so we decided that we would have a few nights here on our way back to Australia after a very wet Xmas in the UK.
Slight issue when we arrived as the hotel seemed to be expecting us the following day...however this was sorted out with the minimum of fuss and maximum of charm ( and two complimentary Singapore slings whilst our suite was prepared) . Said suite was beautiful, well appointed and our butler was charming and helpful. The bed was wonderfully comfortable. We had breakfast in our suite and it was always delicious. The rooftop pool was delightful with great poolside service of snacks and drinks.
I cannot fault this hotel...it's not ultra modern etc etc...but it's colonial elegance at its best. Yes, it's eye wateringly expensive but it was worth it. I would recommend it whole heartedly and certainly hope to return there

  • Stayed: January 2013, travelled as a couple
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2  Thank JanetW0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 14 January 2013

Greetings from Raffles Hotel Singapore!

Thank you for sharing your kind feedback with us, I am happy to read that after a wet Christmas in the UK you could enjoy a few warm days in tropical Singapore. It is also a relief to know that the misunderstanding regarding your arrival date was sorted out and that in the end your stay was a pleasant one. Thank you again for sharing this experience with us, we hope to have the pleasure of welcoming you back again.

Kind regards,

Pierre Jochem
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Reviewed 11 January 2013

I grew up in Singapore long before Raffles was surrounded as it is today by tall buildings. It is still the best hotel in the world, in my humble opinion, and that's because I love history, tradition, the colonial style and the absolutely fantastic service you get when you stay there. The Long Bar is a must visit place and if you don't have a Singapore Sling there was no point in going! The museum is also worth a visit because the old photographs of Singapore are fantastic. I have photographs of me and my parents standing outside Raffles in 1972 and having visited again as recently as 2012 I realised that whilst Raffles still looks fabulous I have just aged. This hotel offers luxury in a traditional style with fabulous staff who are proud of where they work. As another Contributor put it [Eangelina] it is the 'heart' of singapore and I absolutely love it.

  • Stayed: May 2012, travelled as a couple
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1  Thank Pilot1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 14 January 2013

Greetings from Raffles Hotel Singapore!

It is a pleasure to read a review by a person who has known our hotel for such a long time.

Yes, the surrounding landscape changed a lot and though we are going with the times we strive to conserve the historic character of the hotel and the numerous stories that linger at every corner.

Many thanks for your feedback and please visit us again at the next opportunity.

Kind regards,

Pierre Jochem
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Reviewed 9 January 2013 via mobile

In every detail top class. if you can effort a must do! service best ever. Rooms are so comfortable and big!!! especially when you just have stayed 16 days at Holland America cruise stateroom. From the moment you arrive till the moment you leave you are treated as the most important guest. Well done team and management Raffles

  • Stayed: January 2013
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Thank Jankees R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre J, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 21 January 2013

Greetings from Raffles Hotel Singapore!

Thak you for posting your feedback and your appreciation of our spacious suites and the service of the team. The size of the suites reflects the bygone era that we strive to keep alive at the hotel with the opulence of the old world. Most of the suites being close to the hotel's lush gardens, they have an unmatched ambience of tranquility.

I am glad you had a pleasant stay and hope you will return in the future.

Kind regards,

Pierre Jochem
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts

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Additional Information about Raffles Hotel Singapore

Address: 1 Beach Road, Singapore 189673, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Singapore
#2 Spa Hotel in Singapore
#3 Business Hotel in Singapore
#4 Luxury Hotel in Singapore
Price Range: $638 - $1,148 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Singapore will be closed for renovation on 13 December 2017 with a planned reopening in the second half of 2018. Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. 5 restaurants and bars beckon, including the Bar & Billiard Room - new temporary home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Raffles Grill, serving up the best Sunday Brunch in town. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
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Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

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