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“Fabulous time!”

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Shangri-La Hotel, Singapore
Ranked #9 of 306 Hotels in Singapore
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous time!”
5 of 5 bubbles Reviewed 1 week ago via mobile

Once again the Shangri-la did not disappoint!!!
Such a fabulous time we have had. Although the hotel is under major renovations the management and staff have handled everything very professionally.

Special mentions to the Valley wing staff for making our family holiday extra special, Raja, Khair and the team in the lobby are second to none for service and the harpist is outstanding!

We will certainly be back and look forward to the unveiling of the new lobby and restaurants.

Stayed April 2017, travelled with family
Helpful?
1 Thank Glen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review, 1 week ago
Dear Glen,
Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. I'd like to take the chance to thank you for choosing to stay with us at The Valley Wing, and appreciate your kind compliments about our associates, which have been shared with them. We look forward to welcoming you back to introduce our new specialty restaurants and refreshed facilities.
Best regards,
Reto Klauser
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (979)
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English first
Melbourne, Victoria, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We enjoyed the hotel and its proximity to Orchard road.

In retrospect Orchard Road wouldn't be our choice of destination as shopping malls aren't the reason we travel.

We felt the room was a little dated and overpriced, but this is Singapore I guess.

The staff were excellent and very helpful, but overall we were a little underwhelmed after staying at the Shangri La in Chengdu the week prior.

  • Stayed April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Calla2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review, 1 week ago
Dear Calla2005,
Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this review on TripAdvisor. We treasure your feedback, and are pleased to share that as part of the Tower Wing rejuvenation programme, guests can look forward to new Tower Wing rooms and specialty restaurants from 16 May 2017. Thank you for sharing your thoughts with us as it helps us to improve and serve you better. We look forward to the opportunity of welcoming you back again soon.
Best regards,
Reto Klauser
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
162 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Hotel is set in a quiet street but 10 minutes walking to orchard road. Big rooms and classical Shangri-la set up. Comfortable beds plenty of amenities on the room and a nice bathroom with strong shower and plenty of toiletries. Good buffet breakfast. Expensive but worth it in terms of comfort and recovery from jet lag

Stayed May 2016, travelled on business
Helpful?
1 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review, 1 week ago
Dear Mark P,
Warm greetings from Shangri-La Hotel, Singapore. Thank you for sharing this positive review on TripAdvisor. We treasure your compliments about our location, rooms and breakfast at The Line, and are delighted to hear that you had a comfortable stay with us. We look forward to introducing you to new specialty restaurants and facilities from 16 May 2017.
Best regards,
Reto Klauser
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

A wonderful staycation with my wife. Nice and comfortable room, friendly and helpful staff that make your stay totally enjoyable. The location is not far from central and not too close to have the noise. Oasis of tranquillity in Singapore. Amazing buffet at The Line.

  • Stayed May 2016, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Adam-De-Sade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review, 1 week ago
Dear Adam-De-Sade,
Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this positive review on TripAdvisor. We are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you back to introduce new specialty restaurants and facilities to you very soon.
Best regards,
Reto Klauser
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

This hotel is old. I reckon about 60 years old. And its definitely showing signs of age. The lobby ceiling has black stains on it and given how high the ceilings are it must be difficult to clean.

The rooms were alright. Not modern but not too dated. The swimming pool is a throwback to the 70s

Stayed April 2017, travelled with friends
Helpful?
1 Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review, 1 week ago
Dear Christine,
Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this review on TripAdvisor. We appreciate your feedback about our rooms and facilities, and are pleased to share that we have commenced rejuvenation works to refresh our Tower Wing rooms and amenities. In addition, guests can look forward to new specialty restaurants and event spaces from May 2017. We hope for the opportunity to welcome you back again soon.
Best regards,
Reto Klauser
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Property: Shangri-La Hotel, Singapore
Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Price range (per night): $387 - $619
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Official Description (provided by the hotel):
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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