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All reviews hai tien lo harbour studio marina square balcony room the club lounge suntec city excellent hotel our honeymoon buffet breakfast late check shopping mall mrt station orchard road keyaki bay atrium flyer
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Reviewed 3 October 2012

We stayed for four nights before our cruise and were very pleasantly surprised. The location is great...easy walking to shopping centres, Marina Bay, good restaurants. Service was very attentive. The pool area is clean and amenities are provided...sunscreen, magazines...so you never feel you must buy things you forgot. Room with balcony was large and well appointed. Comfortable bed for a good sleep and bathroom well equipped bathroom. Excellent breakfast buffet for choice and value. Recommend.

Date of stay: January 2012
  • Trip type: Travelled as a couple
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1  Thank CanaadaAbc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 4 October 2012

Dear CanaadaAbc,

Thank your for sharing your stay experience with us here on Tripadvisor. We are delighted that you have had enjoyed your stay with us and we look forward to welcoming you back to a refreshed Pan Pacific soon.

Regards,
Jennifer Wong
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2012

Excellent hotel experience especially having the possibility to work from the business centre and the club on the top floor. The almost completed refurbishment has given even a better look.
Amazing fitness center close to the swimming pool. Did not dine at the rest but some friend did and they were very satisfied. Perfect location for business as you can practically walk to most of the City towers.
Definitely perfect for business.

Date of stay: September 2012
  • Trip type: Travelled on business
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2  Thank ziocut
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 4 October 2012

Dear ziocut,

Thank you for your highly recommendation of us! We look forward to welcoming you back, be it business or leisure next bring you to the Lion City!

Regards,
Jennifer Wong
Operations Manager

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Reviewed 1 October 2012 via mobile

The bathroom layout wasn't the best as the shower was a bit too small. Otherwise, a comfortable place to stay. The breakfast buffet was massive and amazing and had a large selection of foods available. I haven't come across a buffet like this before.

Date of stay: October 2012
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1  Thank N1970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 4 October 2012

Dear N1970,

Thank you for taking the time to share your stay experience with us here on Tripadvisor. We are most delighted to learn that you have loved our Edge; a theatrical and interactive dining space that offers a variety of delectable Asian and Pacific cuisines.

We look forward to having the great pleasure to welcome you back soon!

Regards,
Jennifer Wong
Operations Manager

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Reviewed 30 September 2012

Me , together with wife and the two kids had this idea of trying out Hotels for an overnight stay whenever we feel burned-out from work. Had booked at Pan Pacific once i read that they have just renovated and they have this upgrade promo.

The lobby is absolutely stunning, I called them "Nests" (see pictures). Checking -in was a breeze coz someone can come over to your Nest with an IPad instead of you queuing up on the counter.

We spent minute taking pictures at the lobby as it is just remarkably stunning. You can also have an interesting view when you take the lifts/elevators as you can see the interiors as you go up.

The room we had was quite spacious, I liked the bathroom where it is separated by just a transparent glass, but of course you can put down the curtain with a press of a switch.
The bathroom was newly renovated as the fittings are new and the crevices appears newly cemented/painted. The bathroom has speakers inside so you can soak all the way you want on the bath tub while watching the TV from the transparent glass.

The pool was also great and the water is fresh, and is not heavily-chlorinated or stagnated.
The pool attendant gives you fresh towels and a bottle of water.

All the service crew, even the one cleaning the room smiles at the guest. My only qualm is when we went outside the lobby and asked for direction how to go to Marina Square, an uncle happily told us to walk that way, take the stairs and then walk over the platform under the heat of the sun.. Fortunately, there was a younger crew who overheard and probably realized that we had a 4-year old and a 7-month old baby. He instructed of another way which was just go to the back of the hotel and a quick escalator takes us up directly to Marina Square for lunch, shopping and a little playground for kids. It also near Suntec and other small shops.

The view from our window is interesting, as the Marina Bay Sands skypark, Ritz-Carlton Hotel and the Mandarin Oriental are all visible. My wife took a picture of me with the window at my back and it is as if there is a wallpaper at my back with these three buildings.

We could probably had gotten better rooms with a much nicer view of the harbour, but i forgot to ask the reception.

Overall the stay is superb, worth it and conveniently located. If you are interested on more details and pictures, I also made a blog of Pan Pacific on my blog-> http://gsagum.net/blog

Date of stay: September 2012
  • Trip type: Travelled with family
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2  Thank gsagumdotnet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 4 October 2012

Dear gsagumdotnet,

Thank you so much for letting us know that we have done well in delighting our guests and you have liked the newly transformed Pan Pacific. We shall strive in continuing our service excellence and look forward to welcoming you and your family back in the not too distant future.

Regards,
Jennifer Wong
Operations Manager

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Reviewed 30 September 2012

I was at the Pan Pacific for 3 nights - a great good experience. lovely rooms, the the lobby is totally unique and has these lovely enclosed booth-like spaces which secludes a party of about 4 or 5 people - so that you dont feel you're sitting in the midst of a vast hotel lobby. very conveniently located right near the shopping malls and close to the marina bay area if you feel like taking a walk.

Date of stay: September 2012
  • Trip type: Travelled on business
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2  Thank travelhappyMumbai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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