booked and payed for a room with a balcony and undisturbed harbour view, to my amazement the lady at the desk began selling me a so called upgrade, with room was smaller and had no balcony !? After telling het three times that I was having no such thing she reluctantly gave me the room I booked, EXCEPT she never told me that there is no such thing as an complete harbor view at the tenth floor.......
Very small room, a glass bathroom wall ( I guess they were running out of normal walls ? ) Balcony has the feeling of an old swimming poolMore
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