We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book now! This hotel is likely to sell out soon.
Lock in the lowest price from these sites
Agoda.com
US$335
View deal
Expedia.com
Hotels.com
Orbitz.com
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (3,368)
Filter reviews
3,368 results
Traveller rating
1,767
1,013
349
131
108
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,767
1,013
349
131
108
Show reviews that mention
All reviews tanjong pagar the club lounge business trip shopping mall business district mrt station convenient location service staff executive room high tea comfortable stay late check raymond foo concierge ting goh
Selected filters
Filter
Updating list...
12 - 17 of 3,368 reviews
Reviewed 16 April 2021 via mobile

Generally great customer service as the team provides whatever you need timely. Just whatapps or call the team and they will respond immediately. Grab deliveries are also brought up to the room almost immediately. Special thanks to Raymond and Judy who took care of us diligently.

Only problem is the wifi. They need to upgrade ASAP as executives like us who need to work virtually during the 2 weeks quarantine is a big challenge. Esp with video calls, zooms etc.

Date of stay: April 2021
Trip type: Travelled solo
Thank JingT878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan Gray, General Manager at Amara Singapore, responded to this reviewResponded 19 April 2021

Dear Jing,

Thank you very much for your comments, we are very pleased to know that your recent experience was positive and satisfactory.

Your feedback about the service attitude of our associates is very much appreciated. Our Service Mission is about looking after all customers from the moment they arrive and throughout their stay. Our employees are committed to ensuring guests are recognised and taken care of. It is very rewarding for us to know that we were able to connect with you and meet your expectations.

Once again, thank you for your comments and we look forward to welcoming you back soon.

Kind regards,
Duncan Gray

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2021

Customer service is superb.
A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.
Especially Mr. Raymond, he is follow up closely on my baby's meal.

Date of stay: March 2021
    • Cleanliness
    • Service
Thank JackyHo2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan Gray, General Manager at Amara Singapore, responded to this reviewResponded 14 April 2021

Dear Jacky,

Thank you very much for your comments, we are very pleased to know that your recent experience was positive and satisfactory.

Your feedback about the service attitude of our associates is very much appreciated. Our Service Mission is about looking after all customers from the moment they arrive and throughout their stay. Our employees are committed to ensuring guests are recognised and taken care of. It is very rewarding for us to know that we were able to connect with you and meet your expectations.

Once again, thank you for your comments and we look forward to welcoming you back soon.

Kind regards,
Duncan Gray

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2021

We would like to express sincere appreciation for the service and care received from the Staff of Amara Singapore. Every staff member with whom we came in contact physically or over the phone was attentive, friendly and professional.

We practically thank Raymond for his kindness and for making all the arrangement for us to have a comfortable stay.

Thank you again, Raymond, for such an outstanding service.

Date of stay: April 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ashley-Mendis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan Gray, General Manager at Amara Singapore, responded to this reviewResponded 13 April 2021

Dear Ashley-Mendis,

Thank you very much for your comments, we are very pleased to know that your recent experience was positive and satisfactory.

Your feedback about the service attitude of our associates is very much appreciated. Our Service Mission is about looking after all customers from the moment they arrive and throughout their stay. Our employees are committed to ensuring guests are recognised and taken care of. It is very rewarding for us to know that we were able to connect with you and meet your expectations.

Once again, thank you for your comments and we look forward to welcoming you back soon.

Kind regards,
Duncan Gray

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2021 via mobile

My wife and I stayed here for 2 weeks to serve our Stay Home Notice. The hotel and rooms are okay, but what's excellent are the staff --and in particular, Raymond, who goes above and beyond to make sure that all of our needs were met. Beyond that, he also checks in with us on a personal level as he empathizes with the challenges of being in quarantine. Goes without saying that this is something that he doesn't have to do but he does anyway and that speaks volumes as to the level of commitment and the kind of person that Raymond is. This reflects really well on the hotel and I hope there are more folks like Raymond exemplifying what real hospitality looks like. Staying here comes highly recommended mainly for the people representing the hotel!

Date of stay: March 2021
Trip type: Travelled as a couple
Thank atancasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan Gray, General Manager at Amara Singapore, responded to this reviewResponded 5 April 2021

Dear Arnold,

Thank you very much for your comments, we are very pleased to know that your recent experience was positive and satisfactory.

Your feedback about the service attitude of our associates is very much appreciated. Our Service Mission is about looking after all customers from the moment they arrive and throughout their stay. Our employees are committed to ensuring guests are recognised and taken care of. It is very rewarding for us to know that we were able to connect with you and meet your expectations.

Once again, thank you for your comments and we look forward to welcoming you back soon.

Kind regards,
Duncan Gray

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2021 via mobile

It was amazing staying for 2 weeks, especially appreciated to Raymond, he provided and demonstrated super nice service and hospitality! Appreciated so much!!! All team super engaged to achieve super great service!

Date of stay: April 2021
Trip type: Travelled as a couple
Thank jurongeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncan Gray, General Manager at Amara Singapore, responded to this reviewResponded 5 April 2021

Dear Abdulaziz,

Thank you very much for your comments, we are very pleased to know that your recent experience was positive and satisfactory.

Your feedback about the service attitude of our associates is very much appreciated. Our Service Mission is about looking after all customers from the moment they arrive and throughout their stay. Our employees are committed to ensuring guests are recognised and taken care of. It is very rewarding for us to know that we were able to connect with you and meet your expectations.

Once again, thank you for your comments and we look forward to welcoming you back soon.

Kind regards,
Duncan Gray

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews