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airairaw
Jakarta, Indonesia

Nice Stay

Review of 30 Bencoolen
5.0 of 5 bubblesReviewed 13 Jan 2018via mobile
We glad that we booked this hotel for our 3 nights stay. Newly renovated, simple, warm, and comfortable. Their strength points included of quite spacious room, and very near to MRT station. We think we will stay in this hotel again in the future..
Date of stay: January 2018
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this review
Responded 15 Jan 2018
Dear Airairaw,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 12 January 2018

The Thai wife and I stayed here for several days recently. We selected it because it was reasonably well priced and seemed well located. On check-in we were disappointed by the small size of the room however on the plus side there was a large bench style desk and the bathroom was of a reasonable size.

The hotel appears to be relatively new and as such everything in the room was new, clean and worked. The wifi was strong and stable. There is quite a few television stations available. We found our room and the hotel generally to be quiet and slept well.

There is a good pool on the top 15th level and after a quick look around we found pool towels were available. There is a small gym on the 5th level and a guest laundry. The laundry costs seem high - $8 for the washing machine and $8 for the dryer. At least the washing machine included the detergent.

The buffet breakfast is underwhelming and overpriced at $20 per person. On the first morning the machine made lattes were undrinkable. On the second morning our server made a mistake and we received quite good hand made lattes. However we decided to eat breakfast elsewhere for the remainder of the stay.

The locality of the hotel is good with two MRT stations very close and a taxi stand across the road. We actually walked to Marina Bay and to the start and whole length of Orchard Road and back. There are a couple of convenience stores very close and numerous well priced restaurants.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank BoganInParasite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 15 January 2018

Dear BoganInParasite,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017

The hotel is Good, Nice, Clean, and near to MRT Bencoolen (just cross the street) and MRT Bras Basah (5-10 minutes by walk). Close to Food Republic food court. 10-15 minutes by walk to Plaza Singapura. Thanks.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank silvanus0178
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 2 January 2018

Dear Silvanus,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

Stayed closer to Christmas. It was renovated and opened few months ago. Nicely laid out very good hotel. Staff was very friendly. Fast elevators.We stayed in a family room. One room with two separate bed rooms. 1 Queen bed and 2 single beds. Two spacious bathrooms. Bencoolen is the new modern are of Singapore. What's even better is that there is a 7-11 store next to the hotel (open 24 hours), a money exchanger 30m away, 24 hours open classy Indian restaurant 50m away and the Bencoolen MRT exit is about 40m away. Rooms were spacious and very comfortable. Good amenities. No negative points. Hotel didn't seem to be promoting themselves properly.

Date of stay: December 2017
Trip type: Travelled with family
2  Thank yohantsl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 2 January 2018

Dear Yohan,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

The hotel is new, receptions are very friendly and duty manager as well, all the staff are ok except in Restaurant they are ignorant. The rooms are large, connecting door quite heavy, the room is too cold although we adjust the temperature already. We enjoy our stay so much especially they provide us a mobile phone with free internet and calls. Next to the hotel you can find starbucks and food republic. But to walk to mall is quite far so you must take MRT which is closed to hotel. The breakfast is so so, not much choice and taste not ok, we paid quite expensive for the breakfast.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank FennyWijaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 27 December 2017

Dear Fenny,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017 via mobile

We stayed at 30 Bencoolen for one night on a stop over. They allowed us to check in very early without extra charges and were extremely hospitable, making extra allowances for our young son. They also provided us with a free phone for use within Singapore for making phone calls and using data, maps etc. The staff are extremely friendly and welcoming as well as being knowledgeable about the various areas of Singapore and where to visit!

Date of stay: December 2017
Trip type: Travelled with family
1  Thank Destiny S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 27 December 2017

Dear Djsbaby2,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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