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nietis
Beijing, China

Modern, clean, great location!

Review of 30 Bencoolen
5.0 of 5 bubblesReviewed 13 Feb 2018
We stayed for almost a week in this hotel in a deluxe triple room.
We came around 8 in the morning, greeted nicely by the concierge, who helped us immediately with our luggage. We were told that our room was not ready and we had to wait around 2 hours. It was a bit of a shock, since we already informed them in advance that we were arriving early in the morning. The concierge told us we can kill time by going to the food republic (food court) or Starbucks for breakfast, which is literally next door. We came back after an hour and our room was ready!

The room size is quite big for a Singapore hotel, which was a good surprise for us. It was clean, modern and sleek. The bathroom has good amenities; shampoo, conditioner, soap, shower cap and plenty of towels (you may need to ask the room service for toothbrush & toothpaste). The water pressure of the shower was great!
The bed is comfortable and, though, the wardrobe is a bit small, there is a long desk for us to put stuffs on.
We went swimming one morning on the 15th floor. The pool and jacuzzi are clean. There's pool towels in the wardrobe opposite the men's restroom and there's shower room in the restroom (at least at the woman's one).

Around the hotel, there are a lot of places to eat, a 7-11 kiosk next door and 2 MRT stops; Bencoolen & Bras Basah. It's quite close to Bugis Junction and Bugis market. A very convenient hotel! We are very satisfied with this hotel. Very recommended!
Date of stay: February 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this review
Responded 15 Feb 2018
Dear Nietis,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 12 February 2018 via mobile


Check in process was fast .
Hotel asked deposit of Sin 100 that can be paid by cash or credit card.

Room was big and bright.
Towel was changed everyday.

Pool on the rooftop was opened until 9 pm
My daughter came and swam at 8.30 pm while no other people came. No pool guard, no pool towel provided , but she brought her towel from our room.
Pool size was okay as she could swim few cycle there .

Hotel is just few metres from MRT station.
Walking distance to Bugis market and Bugis Junction .
around 7 min walk to Plaza Singapore.

Easy to find food as there is Food Republic in the corner, 7/11 shop nearby, 24 hour restaurant under Rendevouz hotel building, and 24 hour halal food within walking distance .

During check out, the door man offered us to call taxi to the airport, that we really appreciated.
( There is taxi stand accross hotel, but rarely taxi came to that spot )
Then the taxi came to hotel less than 5 minutes after he called.

Date of stay: February 2018
Trip type: Travelled with family
2  Thank Ika-Soegianto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 15 February 2018

Dear Ika C,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2018

The hotel is really new so some stuff was still being build.
Even with that the hotel looks modern and is very well placed in a nice area full of good places to eat.
Do not stay there if you are going to Singapore for a holiday but if you are there for some workdays it is a great hotel.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank xaviersG9809AX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 8 February 2018

Dear Xavier,

Thank you for taking time to share your feedback and we hope to welcome you back to our hotel very soon!

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018

I loved my stay at this hotel. Very wel situated with a MTR stop next to the hotel and within walking distance to Museums. Excellent room, spacious and with a very comfortable bed. Modern design and ideal to get some rest while visiting Singapore. Great swimming pool on the roof. The breakfast needs some improvement but overall I am very satisfied and I recommend it.

Date of stay: January 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank dreveses
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 3 February 2018

Dear Dreveses,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

Arrived with only one quick change on the MRT from the airport. The hotel is literally a few meters from the MRT exit.
Check in was smooth and the room very clean and tidy. They offer a "Handy" service which gives you a Smart Phone to roam the city with (free). Free calls to the UK from this device too.
We only had drinks in the bar which seemed a bit of a chore for the bar staff!!
Happy hour as usual but very pricey drinks with the ++ taxes, like everywhere in Singapore.
I would stay again.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Sobo_foody
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 3 February 2018

Dear Sobo_foody,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2018 via mobile

Great value newly renovated hotel perfectly located next to the Bencoolen MRT station on the Downtown Line. Also no more than 30min to Clark Quay, Boat Quay, China Town or Marina Bay Sands for those who enjoy walking despite the humidity! There are a few restaurants and coffee shops nearby, including a food court at the university across the road. I stayed in a king room with balcony and would happily stay here again. The Handy phone provided, with free calls and data, is a great help for foreigners.

Date of stay: January 2018
Trip type: Travelled solo
4  Thank 4ndrewcm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffrey C, General Manager at 30 Bencoolen, responded to this reviewResponded 25 January 2018

Dear Andrew,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Jeffrey Chow
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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