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Stayed here for 2 nights March 2024. Everything was wonderful. Great location. Helpful staff. Taxi stand across the street. Very close to two MRT stations: Bencoolen and Bras Basah. The convenience made our stay there easy. We were very happy with our choice.
Dear Susan J,
Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you to our hotel and we are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.
It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.
Kind Regards,
30 Bencoolen Management
The hotel is great, the location is brilliant, easy transport links. The staff are helpful and friendly. The rooms are clean and spacious.
The pool and spa are are really nice, it was great to have a swim in the blistering heat of Singapore.
I would definitely stay here again and recommend.
Dear Tim-Lanz,
Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you to our hotel and we are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.
It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.
Kind Regards,
30 Bencoolen Management
My wife, 4 year old daughter and I have just spent 3 nights at 30 Bencoolen in a triple room and were happy with our stay.
It is in a great central location. Close to 3 MRT stations - so easy to get around and close to reasonably priced places to eat and convenience stores.
The pool on the 15th floor is nice, with great views overs the city. Our daughter loved it. It is 1.2m deep so we had to be careful with a little one.
The beds in our triple room were comfortable and we did not hear noise from other rooms. The room was a bit small for 3 of us and luggage.
Dear LMRM,
Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you to our hotel and we are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.
It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.
Kind Regards,
30 Bencoolen Management
Enjoyed our stay. Housekeeping were good but surprised that we were given a well worn towel and bath mat on a couple of occasions. Also found it unusual that an outlet for the hairdryer wasn’t in the bathroom (looked and couldn’t find one).
Good location. Would stay again.
Dear Rosli,
Thank you for your kind review. We are delighted you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We however apologize for the amenities issues that you experienced.
It was our pleasure serving you and we look forward to welcoming you back again.
Kind Regards,
30 Bencoolen Management
My favorite thing about this hotel is the great location. It is steps from two MRT stations as well as walking distance from many tourist sights. The National Museum is practically at the corner. My room was clean and fairly spacious, though the lighting was too low. At 220 SGD/night it was a decent, if not great, value. There was a major issue during my first night in the hotel. Singapore is a very hot place and the temperature in my room was uncomfortably hot. In the morning, I called the front desk and a maintenance person was quickly dispatched to my room (by the way, the staff is quite friendly and responsive). He immediately checked the AC filter and it was caked with several inches of dust. After installing a new filter, all was well and my room was delightfully cool for the rest of my stay. I think it is incumbent upon the hotel to better maintain the AC filters. It boggles my mind that guests before me just accepted the unacceptable condition. I found the included "breakfast" to be less than mediocre and would like to see the hotel restaurant, closed for years, open once again. In summary, my rating is based mostly on the location. The next time I visit Singapore, I might choose to stay in a more full service hotel..
Dear nycbee,
We thank you very much for taking the time to leave us a review of your stay experience. We are glad that you enjoyed the hotel facilities and the convenient location of the hotel. We would like to extend our apology for the areas that did not meet your expectations during your stay. Our staff take pride in the service we provide, and we want every guest to have not less than a fantastic stay experience with us.
We are also working very hard to build up our F&B offerings and hope to have more to offer you in the near future.
It was our pleasure serving you and we look forward to another great opportunity.
Kind Regards,
30 Bencoolen Management
