We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Heath B

Great family hotel

Review of 30 Bencoolen
5.0 of 5 bubblesReviewed 3 Aug 2024
Excellent boutique hotel, great family rooms, very clean, comfy beds and nice staff. Roof top pool was great, perfect temperature. Cleaning staff were very attentive, nice bathroom and having connecting rooms was a huge bonus. Location was good, short walk to Chimes.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this review
Responded 6 Aug 2024
Dear Heath B,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
1.9 km from 30 Bencoolen
Free Wifi
Pool
Pacific Club Lounge
1.2 km from 30 Bencoolen
Free Wifi
Pool
2.3 km from 30 Bencoolen
Free Wifi
Pool
Facade
2.0 km from 30 Bencoolen
Pool
Outdoor pool
2.9 km from 30 Bencoolen
Free Wifi
Pool
1.2 km from 30 Bencoolen
Free Wifi
Pool
View more hotels in Singapore
Reviews (643)
Filter reviews
643 results
Traveller rating
414
175
34
9
11
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
414
175
34
9
11
Show reviews that mention
All reviews food republic mrt stations rooftop pool great location downtown line bras basah food court family room small gym easy walking distance good size little india comfortable beds central location orchard road taxi stand top floor
Selected filters
Filter
Updating list...
6 - 11 of 643 reviews
Reviewed 25 July 2024

We weren't looking for a lot of fancy extras, just a spacious, clean, comfortable room where everything works. On that, 30 Bencoolen delivered superbly.
The location is convenient, it's quiet (though the air conditioning was a little noisy, but not so as to be a problem), and everything seems as good as new. Would happily stay there again.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GviGary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 26 July 2024

Dear Gvigart,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2024

Would not recommend this hotel .Advertise having a restaurant only to find out after you’ve paid in full that it is permanently closed! Booked via Booking.com , no mention of restaurant being closed, paid in full, neither hotel or booking.com will refund.This was to celebrate my husbands 60th , we will be in a hotel with no food.

Room tip: Make sure you don’t pay upfront so you can check what facilities are open
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OllieAustralia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew Bastian, General Manager at 30 Bencoolen, responded to this reviewResponded 6 June 2024

Dear Ollie Australia,

Pleasant Greetings and thank you for your review. While we are saddened to receive a negative review from you, we are positive that our property advertised on booking.com does not state the availability of an onsite restaurant.

While we know having food and beverage options is important to many of our guests, we extend our apologies that we cannot offer more for now and we are working hard to improve on our dining options.

We look forward to serving you soon and wish you a safe journey to Singapore.

Kind Regards,

30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024

We stayed 4 nights in April 2024.
The rooms and surrounds were clean and the staff were welcoming.
The location was most convenient with easy access to the excellent MRT underground train system.
After checking out at 12 noon we were permitted to use the lovely pool on the rooftop while we filled in time awaiting our 9 pm flight to Australia. This was much appreciated.
Robin and Lee

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robin L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 25 April 2024

Dear Robin L,

Pleasant greetings and thank you for leaving us a positive review on your recent stay.

We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2024 via mobile

Location was perfect for getting to nearby attractions (Raffles Long Bar, Haji Lane, Bugis St) and easy to get transport to other places to visit during a short stopover. Plenty of food-restaurants options within a 15min walk including Raffles City Mall. Hotel room was modern, clean, comfortable, and offered space to share for the 3 adults in our family group. Staff were always helpful and provided great customer service. The rooftop pool was very good along with seating to relax next to pool.

Room tip: Liked this hotel stay. Only point to note is the hotel restaurant/bar was undergoing refurbishment at time of our visit though looking at th
Date of stay: April 2024
Trip type: Travelled as a couple
Thank Mcfetties
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 25 April 2024

Dear Mcfetties,

Pleasant greetings and thank you for leaving us a positive review on your recent stay.

We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2024 via mobile

Stayed here for 2 nights March 2024. Everything was wonderful. Great location. Helpful staff. Taxi stand across the street. Very close to two MRT stations: Bencoolen and Bras Basah. The convenience made our stay there easy. We were very happy with our choice.

Room tip: Easy to use Grab or the MRT
Date of stay: March 2024
Trip type: Travelled as a couple
Thank Susan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 21 March 2024

Dear Susan J,

Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you to our hotel and we are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews