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We are A
Sydney, Australia

Worked for us - check it out

Review of 30 Bencoolen
5.0 of 5 bubblesReviewed 15 Dec 2024
Would stay at B30 again. Family of 4 for 2 nights there. Was ideal accomodation for us. 1 entry door with acess to 2 rooms. 1st room had twin beds and 2nd connected room had comfy large king bed. Best of all, each had its on bathroom. Housekeeping everyday ideal. There is a shared laundry 24 x 7 which came in handy. Pool and gym but we did not use. Location was spot on for us: small hawker centre next door, convenience mart next door, Bugis shopping centre, temples and market easy walk away, Fairmont (upmarket) mall walkable too. Orchard rd shopping few stops away (hint... short walk to Dhoby Ghaut MRT to avoid changing trains as taking it from Bencoolen MRT is not direct (but is to other places like Chinatown, little India from memory).
Date of stay: October 2024
Room Tip: Great for family of 4
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this review
Responded 23 Dec 2024
Dear We are A,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 9 December 2024 via mobile

We were warmly welcomed when we arrived and had breakfast explained to us and the pool.
Our room was a good size with a double bed and single for my son. Only downside was 5 coat hangers for 3 people and 3 small drawers so we just had to lay our clothes out in piles on the work area desk. So more coat hangers or shelves please.
We booked breakfast every night and at your pre booked time they arrived at your door with your packed breakfast which was a fruit juice. A croissant, 3 little sandwiches, a pastry, a yogurt and an apple
It would have been good to be able to leave comments, as none of us like fruit or yogurt in the morning so that was always wasted.
The pool was nice. There were towels up there for pool use so you didn’t have to use your room towels.
There’s a metro stop right across the road and a 7-11 next door which we used every night on our way home for room snacks and juice.
When we were leaving the front desk staff organised a taxi. The first one drove right past us and then cancelled the booking but the receptionist booked us another one and phoned them and stayed with us till it arrived. Above and beyond.
We had a great time overall. Would definitely recommend this hotel.

Date of stay: December 2024
Trip type: Travelled with family
Thank Claire N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 24 December 2024

Dear Claire N,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2024

Super clean and modern. Absolutely enjoyed it. Great cold room, quiet and a cracking rooftop pool with clean towels. Its just beside two MRT stations and there are plenty of food options nearby for cheap eats (recommend the small strip beside Waterloo mall and Queen street for excellent breakfast options. Fort Canning also a short walk away for a tropically green walk through the many pathways.

Date of stay: November 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phill B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 21 November 2024

Dear Phill B,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2024

Warm welcome and our late arrival accommodated, good room location on 13th level, comfortable bed, very happy with our in-room facilities and amenities. Staff helpful with advice whenever required. Great location and just an overall pleasant stay.

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dan L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 19 November 2024

Dear Dan L,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2024 via mobile

3 nights here.
Did not realise it was near Cathay Park where a festival was on which would have super loud music (windows actually vibrating and were double glazed) till midnight.
Green initiatives re energy saving are great but still offer little throw-away plastic shampoo bottles instead of large refillable bottles so bit of an oxymoron there.
Most staff friendly, Dickson was exceptional with his helpfulness and friendly manner. Thank you.
Bed comfy, pillows ok. Very clean room & bathroom.
Decent sized room. Nice small pool upstairs and tiny gym (good if you want a treadmill).
Near 2 MRT stations and walking distance to City Hall, Orchard and Bugis was easy (in afternoon or when not raining or hot & I have MS & bad knees)
Maybe we'll be back, if theres no festival/events on (check for that in the future).
Only issue was it definitely was not worth the cost per night though.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank jhoppy01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 24 September 2024

Dear jhoppy01,

Thank you for the constructive feedback and we apologize for any inconvenience caused during your stay. We look forward to improving on providing our guests with the most comfortable stay experience possible and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2024

Excellent boutique hotel, great family rooms, very clean, comfy beds and nice staff. Roof top pool was great, perfect temperature. Cleaning staff were very attentive, nice bathroom and having connecting rooms was a huge bonus. Location was good, short walk to Chimes.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Heath B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honey Ong, Guest Services / Front Office at 30 Bencoolen, responded to this reviewResponded 6 August 2024

Dear Heath B,

Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.

It was our pleasure serving you and having you stay with us. We wish you safe travels and look forward to welcoming you back again.

Kind Regards,
30 Bencoolen Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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