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Reviews (4,071)
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1,615
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638
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193 - 198 of 4,071 reviews
Reviewed 17 March 2018

We stayed here early March for one night, before a morning flight.
The room was of reasonable size with a comfortable bed and all the usual amenities.
Club was reasonable with tasty snacks , drinks , all in a comfortable setting .
Great location for shopping etc.
Would stay again if waiting again.

Room Tip: Choose Club , well worth the extra $
  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank thommo051966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this reviewResponded 18 March 2018

Dear thommo051966,
Your excellent review for the Orchard Hotel is much appreciated. We are delighted that you had enjoyed the accommodation, facilities and services on the Premier Club. It will be our pleasure to look forward to welcome you again, in not too distant future.
Warm Regards
Delilah Hamid
Club Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

Quick easy and friendly check in. Good room with all the amenities required with a nice comfortable bed. Great selection of food for breakfast something for everyone to choose from. Well situated at one end of Orchard Road with restaurants and bars and shopping malls all within easy walking distance. Enjoyed our 4night stay here and would definitely use it again.

Stayed: February 2018, travelled as a couple
Thank Geoffly087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this reviewResponded 18 March 2018

Dear Geofflyou087,
Thank you for your wonderful feedback. It is our pleasure that you had enjoyed our location, facilities and services. In the meantime, we shall all look forward to welcome you again, in not too distant future.
Warm Regards
Delilah Hamid
Club Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

We originally were not satisfied with our room because of a damp and musty smell. We approached Danya and she moved us to a premium room (and sent us a fruit basket). We were very happy with the second room.

Stayed: March 2018, travelled with friends
1  Thank Leona649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this reviewResponded 18 March 2018

Dear Leona649,
Thank you for your excellent review rating, following your recent stay at the Orchard Hotel. We are very glad that we were able to offer you a more comfortable room. It is our pleasure to share your gracious compliment with Dayana. Meanwhile, we shall hope for more opportunities to serve you again.
Warm Regards
Delilah Hamid
Club Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

Stayed here for a few months whilst working in Singapore. Really nice hotel, the newer rooms are much better! Location is great, service is great and staff are friendly. Nice gym and large pool area. Thoroughly enjoyed my stay here

Stayed: April 2017, travelled on business
Thank Josh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this reviewResponded 18 March 2018

Dear Josh G,
Your excellent review on the Orchard Hotel is much appreciated. We thank you for giving this hotel the opportunity to be your "home away from home". We are delighted that you had a comfortable stay experience, enjoyed our location, facilities and services. It will be our pleasure to look forward to more opportunities to serve you again.
Warm Regards
Delilah Hamid
Club Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

Great staff! My wife fell ill and the staff were unbelievably kind and attentive. Special mention to Ivah.
The hotel itself is in a great location - on Orchard road. Lovely hotel which needs a little TLC and rooms need a bit of a makeover. Breakfast and Dining room brilliant!! Would I stay here again - Most certainly!!!

Stayed: March 2018
Thank brian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this reviewResponded 18 March 2018

Dear brian m,
Thank you for your fabulous review rating for the Orchard Hotel. We trust your wife has recovered well. It is indeed our pleasure to look forward to more opportunities to welcome you again, in not too distant future.
Warm Regards
Delilah Hamid
Club Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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