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The Elizabeth Hotel by Far East Hospitality
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Reviews (1,592)
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All reviewsorchard roadlucky plazamount elizabeth hospitalpremier roomquiet locationyork hotelshort walkfamily roommobile phonebuffet breakfastnice poolpleasant staymini barshort staylate checkshoppingparagon
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287 - 292 of 1,592 reviews
Reviewed 29 April 2017 via mobile

My stay experience in the hotel been great from beginning till the time I've checked out. Ms Jessica from the front desk, has such warmth and welcoming personality. There will be a repeated stay in the future.

Stayed: April 2017, travelled on business
Thank riyanr2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 1 May 2017

Dear Riyan R

We appreciate your compliments and rest assured that we will share this with Jessica who I am sure will be elated to learn of this.

Thank you for taking the time to share your stay experience with us and we are thrilled to know that it has been a pleasant one.

We look forward to your next visit soon and do write to me at faharudin@fareast.com.sg if I could be of assistance in making your next reservation

Have a fabulous week ahead

Warmest Regards

Mohd Faharudin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2017

We needed an elderly-friendly room. The premier rooms have walk-in showers but no grab-bars. The room we were assigned had huge, comfortable beds. Unfortunately, Room 613 was narrow, resulting in only a narrow passage between the edge of the bed and the wall (with the TV). The high headboards of the bed were right against the windows, which meant very little of a view. Staff were friendly and accommodating, and the location is good for those wanting to visit the Orchard Road area.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GLCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

We never been to Singapore before and it was great,loads to do and see.the train are good value and Es say to get around,.Raffles worth a visit the home of the Singapore sling 31 dollars.the bay for street food.

Room Tip: They give you a phone for free calls rooms are quiet on 5floor
  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank william s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 1 May 2017

Dear william s

Welcome to Singapore and its great to know that you've enjoyed exploring the city not forgetting Singapore's famous drink ;The Singapore Sling.

Thank you for making us your choice accommodation during your recent visit and we are privileged to be part of that special experience.

We look forward to the opportunity of hosting your again and do write to me at faharudin@fareast.com.sg if I could be of assistance in making your next reservation with us

Have a fabulous week ahead

Warmest Regards

Mohd Faharudin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017 via mobile

Free breakfast till 10.30. Took over 90 mins to get here from the airport in peak hour traffic.

Top floor room...12th floor. Clean rooms.
Nice staff. Free wifi
Left my bags while I sightseed.
Airport shuttle to and from $9 each way.
10 mins from the Singapore Flyer by cab $12.

Stayed: April 2017, travelled solo
Thank liz822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 1 May 2017

Dear liz822

Warmest Greetings from The Elizabeth Hotel and we thank you for taking the time to share your stay experience with us even though it was for an overnight stay.

We are gald to know that we have met with your expectation and we look forward to the opportunity of hosting you soon. Do write to me at faharudin@fareast.com.sg if I could be of assistance in making your next reservation with us.

Have a wonderful week ahead

Warmest Regards

Mohd Faharudin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017 via mobile

An email to the hotel which somehow got lost in the virtual world. Another email sent and floated to the management and the front desk apologised at our check-in. totally blown away by the 22nd wedding anniversary decor on the bed and a call from Steve Lim of front office manager one day after we checked out. Finally, a delightful email for service recovery.. a complimentary hotel stay at a future preferred date.

This is totally awesome service recovery that only bring customers back over and over again!

Best advertisement ever!


Well done Steve!
Well done Far East Hospitality Group!

Stayed: March 2017, travelled as a couple
Thank PrincessCathie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 1 May 2017

Dear PrincessCathie

Thank you for the compliments and we are humbled by this. We look forward to welcome you back soon and do write to me at faharudin@fareast.com.sg once you have decided on the preferred dates. I look forward to the opportunity of welcoming a you and your loved ones

In the meantime, we wish you a fabulous week ahead

Warmest Regards

Mohd Faharudin
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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