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The Fullerton Hotel Singapore
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Reviews (4,122)
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Reviewed 19 March 2017 via mobile

We stayed here for 3 nights. It is a stunning hotel! From the moment we stepped into the hotel till the moment we left, it was just amazing. The staff are so helpful and so friendly. Everyone we met was simply wonderful.
The location is perfect. We left with a heavy heart. We will make it a point to stay here again!

Stayed: March 2017, travelled as a couple
Thank daddyFlyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 22 March 2017

Dear daddyFlyd

Thank you for taking the time to review your recent stay experience at The Fullerton Hotel Singapore.

We are delighted to receive your feedback and it is glad to know that you enjoyed your stay with us. We are grateful for your generous compliments on the hotel and our associates and we look forward to welcoming you back soon!

Best regards
Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2017 via mobile

This is a nice building with good history and a lot of those characteristics of the old post office as are still there. Also nice and good size room with good classic decorations. However the staff can be more helpful and more polite. A lot of times, they tend to be rather reactive and a completely lack of smile! So on an overall basis, it is still only a medium good hotel.

Stayed: March 2017, travelled on business
Thank Petrus C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 22 March 2017

Dear Petrus C

Thank you for taking the time to review your recent stay experience at The Fullerton Hotel Singapore.

Whilst we are grateful for your compliments on the hotel, we are truly sorry for your experience with our associates which is not a reflection of the standards we are aiming to achieve

Your feedback is invaluable for us to constantly improve on our service delivery and we thank you for bringing this to our attention. We look forward to welcoming you back in the not too distant future.

Best regards
Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2017

The room, the food, the service all were excellent!
The room had been upgraded and newly refurbished; restaurant excellent. We were in room 301 and had a great view across the Singapore River. The waitress in the restaurant had great suggestions for food that we had never eaten. It was delicious.

Room Tip: Get a renovated room.
  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank suesanssouci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 22 March 2017

Dear suesanssouci

Thank you for taking the time to share your recent stay experience at The Fullerton Hotel Singapore.

We are delighted to receive your kind words and we are glad that you enjoyed the services as well as the facilities we have provided for our guests.

We definitely look forward to welcoming you back for another wonderful stay!

Yours sincerely
Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017

What an amazing job the architects have done converting this once government administration building into a luxury hotel, tastefully blending modern facilities with its post-colonial features.

Congratulations also to its management and its courteous and well trained staff, who made our three day stay here so enjoyable. Service from desk, restaurant, housekeeping and pool staff was, polite, efficient, yet understated – my well traveled soiled jacket was resurrected in no time to posh party fitness.

If we had a criticism at all it would be the over provision of technology – we never did work out the myriad of light switches in our room, the social media phone and the Toto automatic toilet, which lifts its seat when you walk in, turns on its little light in the pan, gives it a wash and heats up the seat. A remote control then allows you to select from a variety of spray patterns to wash your derriere. Ours was far too enthusiastic with all its duties, but thanks to the fast response from a very polite maintenance man, the monster was reverted to manual operation.

Breakfast could not be faulted, beautifully arranged and with a wide selection to suite every nationality and taste. However, we ate at the Jade, their Chinese restaurant, on our last night and were a little disappointed. We have had better.

Don’t leave though, without visiting the Lighthouse bar at the very top of the building, where you will get a stunning view of the Singapore skyline and the nightly Marina bay light show.

  • Stayed: March 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Chinarog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 22 March 2017

Dear Chinarog

Thank you for taking the time to review your recent stay experience at The Fullerton Hotel Singapore.

We are delighted to receive such a heartwarming feedback and it's a joy to know that you enjoyed your stay with us - from the facilities to our services. Your feedback on the technology available in the room have been well taken note.

We look forward to welcoming you back in the not too distant future.

Best regards
Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017

For a stay in Singapore, the Fullerton Hotel is a must! Central location in the heart of Singapore, this excellent hotel has a swimming pool, a top restaurant on the top floor with a view over the bay, beautifull rooms, big rooms, an excellent service!

Room Tip: Never slept better than in the bed of The Fullerton Hotel, not even in my own bed at home. Large room and bathroom with shower and bath.
  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Christel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni V, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 22 March 2017

Dear Christel V

Thank you for taking the time to review your recent stay experience at The Fullerton Hotel Singapore.

We are delighted to receive your feedback and it is glad to know that you enjoyed your stay with us. We are grateful for your generous compliments on the hotel and and we look forward to welcoming you back soon!

Best regards
Giovanni Viterale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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