Thank you Fullerton team for taking care of us. Rafi guided us to wait for check in. It was surprisingly busy but their Q management was superb.
Mira is so sweet. Assisted my partner and I swiftly for check in. She is very detailed and went through our benefits thoroughly.
Our room came with club benefits hence after check in - we proceeded to the club lounge, served by Norish who is polite and graceful. Unfazed by the crowd, the club team did such a good job ensuring that all their guests were taken care off.
My partner and I were also very amazed by Mr Roszel. Firstly we met him at the lobby assisting check in. The next time we saw him at the lounge during evening cocktail, serving guests, making the effort to know all his guests and even took the time to speak to us. We felt really well taken care of.
As for the room - it is meticulously well maintained and of course being a heritage hotel - the decor is old school but that is where the beauty lies. The bed is so comfortable!
My partner and I are very pleased and felt very recharged which is the main purpose of the stay.
Kudos for the Fullerton team (i am sorry i could only name a few) & their passion in their job. Thank you for all that you do and please stay safe!
- Free Wifi