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Traveller rating
5,883
1,159
366
121
90
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137 - 142 of 7,619 reviews
Reviewed 10 May 2021 via mobile

It has only been 2 hours or so since we checked in and the service is fantastic so far. Hightea at courtyard was lovely and the service rendered by Lalikumar and team is world class from prompt top ups of food to beverage recommendation. Thanks for the wonderful experience!

Date of stay: May 2021
Trip type: Travelled with family
Thank pearlc8691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni Viterale, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago

Dear pearlc8691,

We are pleased to receive your commendation, and please rest assured that your kind words were gladly conveyed to the team.

We look forward to the opportunity of welcoming you back for another enjoyable dining experience.

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2021

Family friendly hotel as they have the kids welcome pack and free ice-cream that will cheer up your kids for the whole day.
Came during Christmas season and the chrisms trees composed by all the little bears seated at the grande staircase huge landing are something great as photo spot. You could take just a lot of candid photos by just hang around this huge christmas tree and grand staircase. The high atrium space was something grand and unique.
Room wise, though it is not spacious and with no view (only view to the void of the atrium as we took the standard courtyard room) , but it is good enough as the classic heritage feel still presented throughout the interior decor of the room.
The swimming pool that can look over the famous bridges and surrounding tourist spots is something great.
Over all experience was good except the lounge access, which we think the food quality really need to be improved or else not value for money at all.

Date of stay: December 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank LauSW77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni Viterale, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago

Dear LauSW77,

We appreciate your valuable feedback, which helps us to focus on what is important to our guests. It is disappointing and concerning to know about your experiences.

Please accept my sincere apologies for the inconveniences caused and rest assured that your feedback shared to the respective teams.

We look forward to the opportunity of being at your service in the near future!

Yours sincerely,
Cavaliere Giovanni Viterale
General Manager

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Reviewed 9 May 2021 via mobile

My mom, helper and me stayed at Fullerton Hotel from 01 to 03 May 2021. We were warmly welcomed by Kate, the staff at the counter who personally brought us up to the Straits Club as the hotel prepared our room. We were also very impressed by the personable service provided by Nicholas, the Manager at Straits Club, Chia Yi, Sylvia, Paolo, Aldine and Kenneth. There was always someone at the Straits Club who would check on us to see that everything is fine. They took the trouble to make our stay memorable. As my mom is advanced in age, they paid special attention to her needs, making sure that she was well taken care of. The Palladian Suite which was prepared for us had an excellent view of the bay and we thoroughly enjoyed our stay in the tastefully decorated room. We would definitely return to Fullerton again and recommend it to families who are planning for a staycay!

Date of stay: May 2021
Trip type: Travelled with family
1  Thank Jocreate12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni Viterale, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago


Dear Jocreate12,

Thank you for the preference and for sharing your feedback!

I am glad to know you are well taken care by my team, especially the team at The Straits Club during your stay with us.

We look forward to welcome you back to The Fullerton Hotel soon!

Kind regards,

Cavaliere Giovanni Viterale
General Manager

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Reviewed 9 May 2021

Celebrated my partner's birthday at the Fullerton Hotel, Palladium Suite. Everything was perfect from the service provided by the front desk staffs to the ambience of the hotel. Room services are attended to in nothing less than 5mins. Meals prepared were delicious too!

Date of stay: May 2021
    • Location
    • Cleanliness
    • Service
1  Thank thivyaa_rajen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni Viterale, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago

Dear thivyaa_rajen,

Thank you for sharing your experience, and for the preference!

We look forward to welcoming you back to The Fullerton Hotel.

Yours sincerely,

Cavaliere Giovanni Viterale
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2021 via mobile

I must say, the staffs here are super friendly and welcoming. Made the whole trip super enjoyable. Will definitely pay a visit again. Special thanks to Revathi for all her assistance and initiatives. Love it!

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank winnieyap110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni Viterale, General Manager at The Fullerton Hotel Singapore, responded to this reviewResponded 4 weeks ago

Dear winnieyap110,

My team and I are delighted to receive the endorsement of our service, location and product and we thank you for the preference!

We look forward to the opportunity of welcoming you back to the heart of Singapore.

Kind regards,

Cavaliere Giovanni Viterale
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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