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5,822
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91
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26 - 31 of 7,553 reviews
Reviewed 2 weeks ago via mobile

Extremely friendly and warm staff always ready to assist you with a smile . Rooms are clean and great . Just make sure request for a room with real window that can be opened ( the one we got has window but still facing the inside of the hotel)
Food are great too and room service are fast and efficient.
Very pleasant stay and we will definitely come back to stay longer next time around. Thank you

Date of stay: June 2021
Trip type: Travelled with family
1  Thank Brenda Mae P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We wanted to extend our sincere thanks for the kind hospitality and all the assistance rendered during our recent stay from 31 May - 2 Jun 2021.

Prior to the check-in day, a staff called to advise on an earlier check-in time as early as 10am (instead of the usual 3pm). Pool bookings (1.5 hours every day) could be made in advance via Google form and an extra bed was also prepared. They even noted what time to arrange for the bed to be set up, so as not to inconvenience us. This was the first of many other upgrades we received.

Check in was extremely smooth, with no waiting time needed. My 2 kids were treated to a colouring book and set of crayons each while I completed the check in. There was a complimentary upgrade to a Quay Pool View room with patio overlooking the pool (only 6 exclusively available). The bathroom even had a jacuzzi bathtub. Some chaises were also added in view that our kids would need extra seats etc.

Despite Government restrictions (e.g. no dine-in allowed), we were relieved to have experienced the awesome swimming pool on each day of our stay. The hotel is close to many eateries. We enjoyed the morning run around the district too. Not to mention, our children received complimentary Fullerton teddy bears too!

Whilst this is our first in-room stay at The Fullerton, it certainly won't be our last, and we are looking forward to staying there again.

Date of stay: May 2021
Trip type: Travelled with family
1  Thank Stay43058163148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

The warm hospitality and first-class service by the staffs made our stay a memorable one. This was our first stay at Fullerton but definitely not the last. Great job and kudos to the team of staffs. The Esplanade room was very big and very clean too. We had such a good time and made the right choice to celebrate our wedding anniversary at Fullerton. Thank you for the great experience!

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank aniqadlina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Beautiful hotel in exterior, unfortunately, the stay started off quite poorly as they wrongly assigned us a twin room instead of a king and was unable to switch it as the front office apologetically said they were full despite it being a weekday.

When we arrived at the room, we also realized we were assigned a room on the 5th floor without any view as there was a cement block covering the window.

Lastly, despite booking a slot for the pool, it was very crowded with no one advising the previously slotted indivudals that their time was up.

Date of stay: May 2021
    • Value
    • Sleep Quality
    • Service
Thank hiflyer15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We just wanna thanks the hotel for such a wonderfull stay.

Firstly, i would like to say a big thank you to Miss Caudia for helpping me on my booking and thou it was partly my mistake ( as i did not read properly before booking) she still patiently listen to me and tried to help me with the booking. Thanks so much Ms Caudia.

Secondly, The check in staff ( So sorry i did not ask for her name) was so friendly that it make us feel like we are friends more than a customer to the hotel. we actually chat for awhile before heading up to our room.

Thirdly, the in room dinning was good, the food was fantastic and the staff was so friendly and nice toward me and my wife.

Once again, thanks you so much for giving us such a wonderful experience. We would definitely stay again when we have the chance.

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank teoruixiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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