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“Great Hotel for Business and Pleasure”

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Grand Hyatt Singapore
Ranked #40 of 312 Hotels in Singapore
Certificate of Excellence
Como, Australia
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great Hotel for Business and Pleasure”
Reviewed 27 February 2012

Checked into a club room and was lucky to be upgraded to a Junior Suite in the front wing. Room was good and Club Lounge is bigger and better than the back wing. The service from the club lounge staff was absolutely brilliant. The little things like remembering your name and your drink of choice make a difference. The pool area is good and catches the sun for most of the day. The buffet in the Straits Kitchen is massive and will keep you going for days. This place really is a peaceful sanctuary away from the hustle and bustle of Singapore.

Room Tip: Club Rooms in front tower are best
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dineman69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (454)
Date | Rating
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  • English first
  • French first
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English first
Winchester, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 February 2012

Allocated a club class room. Very large comfortable room with good air conditioning.(essential in Singapore) Check in was quick and courtious which was welaomed after a long haul flight.
Bars and restaurnts are very good. Laundry service while expensive was very quick.
Good location for shopping in Orchard Road.
Would be happy to stay here again in the future.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adrian_goodwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lippstadt, Germany
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 February 2012

When you arrive at Grand Hyatt Singapore it's a relief to come to a quite place in such a vibrant city. The receptionist was very efficient and I got upgraded to a club room by adding breakfast and WIFI to my pre-booked room rate.
The room itself was very spacious on the top floor with separate living / bed rooms.

Remarkable about this hotel was the complete invisibility of any room service personnel, but still the rooms where made up perfectly.
I can also recommend spending some time at the pool, which is surrounded by a tropical garden with waterfalls etc.. Also try the various restaurants at the hotel. They all offer great food.

I had a very late departure and although I could only extend my checkout until 2 p.m. the hotel issued me a key card to let me continue using their facilities (club lounge, spa, pool) until my departure late at night. Great service and good value for money.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hrueschen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 February 2012

Everything was just about perfect.
From the pick up from the airport to return to the airport by hotel limo.
Excellent location, close to all major shopping.
Sleek, modern room.
Hotel staff was really GREAT! from Manager Ery to house keeping.
Highly recommended!
I have stayed at many Singapore Hotels and the Hyatt ranks among the best. Hard to stay anywhere else..........

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bob w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breaux Bridge, Louisiana
Level Contributor
104 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 19 February 2012

The Grand Hyatt is easily the most elegant of the hotels in the Orchard Road area. The spacious lobby, the luxurious and comfortable rooms, the large pool surrounded by tropical gardens, the excellent gym, the great restaurants serving a thoughtful variety of regional and international cuisine, and the abundant food and beverages in the executive lounge are all world-class. And the Hyatt is an easy taxi ride to the airport and everywhere else in Singapore, steps from the entrance to the Orchard MRT station, and a short walk to all the shopping and eating that Orchard road has to offer.

I have only one small complaint: all the restaurants and even the main bar/lounge ("10 Scotts") stop serving food at 11 pm, and the lounge closes at 11:30. I was told that something called the "Martini Bar" serves drinks but not food until 2 a.m., and there's also a noisy basement bar called BRIX whose customers all seem to be Western men of a certain age and much younger Asian women. Neither of these places would have been right for the late-night snack and glass of wine I sometimes like to have while checking/writing email. Many other hotels of comparable quality in the region have a reasonably quiet and dignified lounge area where you can get a snack as well as a drink until 1 a.m. or so, and many have coffee shops that are open until late or even 24 hours.

But the only real reason I don't stay at the Hyatt more often is that, like other good hotels in Singapore, it's terribly expensive. Only the very rich and those who are lucky enough to work for very generous employers can afford the standard rates. If you are one of these people, or if you qualify for a corporate or government rate (still moderately expensive but somewhat less than the standard rates) or have a free night award from Hyatt, this is the place to stay in Singapore.

Room Tip: There are two wings on the hotel. The Grand Wing is newer, closer to the lobby, and higher; it has...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AssimilatedCajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Singapore

Property: Grand Hyatt Singapore
Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#40 Luxury Hotel in Singapore
Price range (per night): $324 - $586
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore was also awarded the 2017 TripAdvisor Travellers’ Choice Awards for Hotels in the categories of Top 25 Luxury Hotels, Singapore and Top 25 Hotels with Best Service, Singapore. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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