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“Great value for the price”

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Grand Hyatt Singapore
Ranked #40 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 19 April 2017

Very well located off Orchard road, it is a classical 5 star hotel. But the value you get for the price is excellent. Large room, well furbished. Good amenities. Good fitness center. Efficient check-in and check-out. Highly recommended.

  • Stayed: April 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank zelal25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this reviewResponded 21 April 2017

Dear zelal25,

Greetings from Grand Hyatt Singapore!

Thank you for your review and we were so happy to learn that you thoroughly enjoyed your stay with us. We look forward to the pleasure of welcoming you back again for more memorable experiences.

Best regards,
The Grand Hyatt Singapore Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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370 - 374 of 3,284 reviews

Reviewed 19 April 2017

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank anandrajs2017
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 19 April 2017

I booked two rooms at the Hyatt, one for my son and daughter in law with one teenager, and the other with my wife and a twelve year old. From the moment we stepped from the taxi everything was laid on. We had booked Club Lounge level and from taxi to complete book in was 5 minutes.
My grandsons and d.i.l had special diet requirements and these were well catered for, chefs coming out each meal to check if everything was ok. - it was. Staff in the Lounge just went above what you would expect and as my son said his glass was never empty. Thanks to Radan and his crew especially Gunam.
Sometimes the Lounge was crowded but we always managed a table for six.
After my son, d.i.l and grandsons had gone home my wife and I stayed on for a few days. Unfortunately my wife had an accident in the Foyer and it seemed that the entire staff swung into action. A wheelchair appeared, a taxi was called and off to hospital - Thanks Mike SR. There were three small fractures in her foot and as we could not now reach the Lounge food was provided in Straits Kitchen. At departure a car was supplied and someone to meet us at Changi with a wheel chair.
Thanks seem totally insufficient to Amy, Mike, Coreen, Shane, Ken, Angela, Jenny, Jennifer, Syazan, Ly and others who all helped us.
We have stayed at this hotel before and know what to expect but this visit by us all was just sensational. All manager, directors, owners here have a great staff and we will be back.
One last point (not negative) it would be helpful if someone could stop children who are old enough to know better creating havoc at the pool including dive bombing off the smaller pool.

Room Tip: Be nice to reception and if possible email in advance.
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  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank wizardoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this reviewResponded 20 April 2017

Dear wizardoldman,

Warm greetings! Thank you for letting us know of your recent experience at Grand Hyatt Singapore. We truly appreciate your compliments on our service, room arrangement and the hotel's location. We are glad that you were well taken of during your stay here and rest assured that there will always be a warm welcome waiting for you. We sincerely hope your wife has since recovered. Your feedback with regards to the pool experience will also be addressed with the team. We look forward to having you back again!

Best regards,
The Grand Hyatt Singapore Management Team

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Reviewed 18 April 2017

Great place to stay!!!! The Grand Hyatt Singapore is always nice and comfortable. I travel to Singapore for business. The place is always clean and nice. The staff is always welcoming and goes out of the way to make sure I am happy. This is my Oasis away from home.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank johndavidmrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2017

We love this hotel. Although we always use points as Singapore is a very expensive city. The hotel is fantastic all around with easy access to anywhere in the city either by taxi or the close light rail. The rooms are great but what makes it so nice is the amazing staff whether at the front desk, the pool or the cleaning crew, everyone goes out of their way to make it a great stay. It's a very busy shopping area but once you step foot in the hotel, you immediately get out of the hubbub and into the Grand Hyatt. It's kind of like saying 'ahhh'.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank J809LAandrewb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this reviewResponded 20 April 2017

Dear J809LAandrewb,

Thank you for making Grand Hyatt Singapore your hotel of choice.

We are delighted to read that your stay was an enjoyable one and that you were pleased by the warm Hyatt hospitality rendered by our respective team members. One of the hallmarks of our hotel is our convenient location, which is a stone’s throw away from Orchard MRT station and various shopping and entertainment choices in the vicinity. We are glad that you found this convenient and that it enhanced your stay with us.

The team shall look forward to the pleasure of welcoming you back again in the near future.

Best regards,
The Grand Hyatt Singapore Management Team

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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Singapore
#22 Spa Hotel in Singapore
#22 Romantic Hotel in Singapore
#25 Family Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range: $322 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Official Description (provided by the hotel):
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore was also awarded the 2017 TripAdvisor Travellers’ Choice Awards for Hotels in the categories of Top 25 Luxury Hotels, Singapore and Top 25 Hotels with Best Service, Singapore. ... more   less 
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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