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2,584
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Reviewed 5 November 2014

My wife and I spent a week in absolute comfort and very pleasant staff assistance throughout our stay. From the very comfortable room and full buffet breakfast to the great help from concierge for places to go and experience to the relaxed atmosphere in the evening at the lounge bar or restaurant. Our bed was very comfortable, the bathroom was big and very clean. The pool was also a nice place to relax and take a dip. The breakfast was always delicious and filling. The staff always came and asked if we wanted tea or coffee and arranged it for us. The chef was only too kind to cook omelettes for us. We also had a lovely bbq meal on the Friday evening. Very tasty. The location was also excellent for our daily excursions and transport was always organised for us when required. I would definitely recommend this hotel to anybody. I've will definitely stay here again when we stop in Singapore again. Regards Peter and Lynette

Room tip: We were supplied a corner room on level 8 on the Coleman street side with a view of the Marina Bay Sands. It was away from a construction site which meant it was quiet. Also it was a good size room with very nice bathroom.
Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Peter B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 November 2014

Grand Park City Hall Hotel is the supreme Singapore stay location of 2014 and beyond. After spending many holidays at this superb hotel we will be back many times more. The staff inclusive of front desk, concierge, restaurants, housekeeping, maintenance and Administration are excellent in their caring nature and endeavour to make each guest a priority. Great location. Easy walking distance to European and Local dining, transport (bus and MRT) and plenty of local attractions. Perfect Hotel for your next Singapore Holiday.

Room tip: Corner rooms are the best for storage space, room amenities and walk in shower.
Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Toni B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 November 2014

Great relaxed setting in Centre of this hot and busy city.
Good service , pleasant friendly helpful staff
. the breakfast is excellent and given Singapore prices good value for Money.
1 slight negative. On arrival I asked for and was given the WiFi password
On check out my wife and I were charged 24 Singapore $ each for use of same. As soon as I queried the fee it was withdrawn but we had not been warned that a charge would be made although we checked later and it does say in the literature that it will be.
It seems odd that such a well run hotel which is good to stay at should charge for WiFi anyway
Something to watch if you don't want a nasty surprise at check out. Nevertheless we would definitely stay there again and use WiFi in local cafes and bars







Date of stay: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jeffadean
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 November 2014

Our tour operator went bust and we were stuck at this hotel with no room. The hotel rang our emergency line in spain for 20 minutes at their cost, rang our transfer company to re-direct them to this hotel and provided us with updates as they tried to sort us out. Truly exceptional customer service even though, as they were full, they knew we could not book a room with them. well done Grand park City Hall

Date of stay: October 2014
  • Trip type: Travelled with friends
    • Service
3  Thank Skomal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GPCHExecutiveOffice, Front Office Manager at Grand Park City Hall, responded to this reviewResponded 4 November 2014

Dear Skomal, thank you so much for your review. I am sorry to hear about the inconveniences you faced with your Tour Operator but I am glad that my colleagues provided you with their usual exceptional service and managed to assist you with the situation.
I hope you will choose Grand Park City Hall for your future stay in Singapore!
Matthieu - Front Office Manager

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Reviewed 3 November 2014 via mobile

Great location and very accommodating staff. Rooms are a bit dated, but very clean nonetheless. Nice pool and great workout facility. Great place to stay with a price point that doesn't break the bank.

Date of stay: September 2014
Trip type: Travelled on business
Thank Tristan N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GPCHExecutiveOffice, Front Office Manager at Grand Park City Hall, responded to this reviewResponded 4 November 2014

Dear Tristan N, thank you for posting this review on our Tripadvisor page and for sharing great comments about our team of staff and the hotel location. It was our pleasure to have you as our guest and we look forward to welcoming you in the near future
Matthieu - Front Office Manager

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