We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$156
View deal
Official Site
US$205
View deal
Free cancellation until 19/02/23
Agoda.com
US$142
View deal
Expedia.comUS$192
Hotels.comUS$192
Destinia.comUS$234
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (5,374)
Filter reviews
5,374 results
Traveller rating
2,431
1,644
707
303
289
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,431
1,644
707
303
289
Show reviews that mention
All reviews little india city square mall indian food mustafa centre park royal hotel gobi farrer park mrt early check reception staff family room comfortable stay breakfast spread excellent stay front office convenient location deluxe room shopping
Selected filters
Filter
Updating list...
63 - 68 of 5,374 reviews
Reviewed 29 November 2022

The property is just in front of a mall and behind it, Mustafa. It is also near train stations so it's highly accessible. I love the hospitality of all the staff members. Shoutout to Justin at the front desk who ensured our stay was a pleasant one from start to finish (I stayed there for 8 days). The hotel room was clean, it has the fluffiest pillows, and the wifi is strong. I also appreciate the filtered tap water available in every room. I also love the smart TV where I can screen-mirror my phone to play Netflix. Overall it was a wonderful stay at Parkroyal on Kitchener and I highly recommend you stay there, too.

Date of stay: November 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sofia Monica R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benny Chung, Owner at PARKROYAL on Kitchener Road, responded to this reviewResponded 30 November 2022

Dear Sofiamonicaregalado,

Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We are pleased that you enjoyed the convenience of our unique locale in the heart of Little India. Our people are at the heart of everything we do and its great to know Justine was able to make you feel like a valued guest.

I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests.

Thank you once again and we look forward to welcoming you back for another wonderful experience.

Best regards,

Benny Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2022 via mobile

What a lovely stay! Check-in was fast and efficient thanks to Miss Serene:) room was pretty clean and spacious. Breakfast at spice was decent with a wide selections of food. All in all, staff were all very friendly and the hotel is just 10 minutes walk from Little India. Definitely will be back! :)

Date of stay: October 2022
Trip type: Travelled with friends
Thank Kimmylim96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benny Chung, Owner at PARKROYAL on Kitchener Road, responded to this reviewResponded 28 November 2022

Dear Kimmy,

Thank you for your kind review. We are glad to hear that you had a comfortable stay and enjoyable breakfast with us. Our people are at the heart of everything we do and its great to know Serene was able to make you feel like a valued guest.

I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests.

We look forward sincerely to welcoming you back with us again, to extend upon our journey of many more memorable experiences together at PARKROYAL on Kitchener Road!

Best regards,

Benny Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2022 via mobile

Anyone planning to visit Mustafa centre, this hotel is quite ok. Otherwise this hotel is not a good choice for stay. Provide only basic toiletries. No drinking water bottles supplied. Instead, drinking water faucet installed nearby wash basin. Conversation from adjacent room are clearly audible. You have to walk a long way for nearest MRT station Farrer park. City Square Mall is adjacent to the hotel where guest can take lunch and dinner.

Date of stay: November 2022
Trip type: Travelled with family
Thank MMR007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benny Chung, Owner at PARKROYAL on Kitchener Road, responded to this reviewResponded 28 November 2022

Dear MMR007,

Thank you for making the choice to stay at PARKROYAL on Kitchener Road and for taking the time to share a rating of your recent stay. We consistently strive to deliver the signature PARKROYAL hospitality to all guests, but it is most unfortunate that we fell short on this occasion.

We appreciate your comments and will address these lapses with the team. We would like to have a better understanding of your experience, may I ask you to drop me an email at gm.prskt@parkroyalhotels.com so I can reach you personally?

Please rest assured a correction plan will be put in place to ensure such occurrences are not repeated in the future. Every feedback is important to us, as we continuously work towards improving and enhancing our product offerings and services.

We sincerely hope you will give us another opportunity to be of service to you again in the future.

Best regards,

Benny Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2022

Rooms have a faucet that dispenses filtered drinking water minimizing the need for bottled water. Each floor also has an ice dispenser. I give this hotel high marks for sustainability.

The hotel is close to malls and shopping areas (one of which is open 24 hours), several good restaurants (try Hillmans), and the MRT station. The breakfast buffet is excellent, although not exceptional.

The hotel staff is friendly. The cleaning staff did a good job of cleaning the room and replacing used supplies, except for the area underneath the bed, which was very dusty.

Room tip: Bring a flask/water bottle that you can fill with the room's water. Bring or buy laundry supplies, as there is a self-serve laundry area.
Date of stay: October 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Mark Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benny Chung, Owner at PARKROYAL on Kitchener Road, responded to this reviewResponded 28 November 2022

Dear Docz,

Thank you for sharing your recent stay experience with us. We are happy to hear that you have enjoyed the majority of your stay, and the points you have brought up will be shared with the team for improvements.

We look forward to welcoming you back for another amazing experience.

Best regards,

Benny Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2022 via mobile

I choose the hotel only for its location despite quite expensive rate. The safety locker was out of order and even after complaining two times they didn’t change it. Our bed linens ware never changed during our 5 days of stay.
The concierge section was not that efficient and smart.
Mostly vegetarian menu in breakfast buffets.
Seems their target clients are mostly South Indians.

Date of stay: November 2022
Trip type: Travelled with family
Thank smhmamun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Benny Chung, Owner at PARKROYAL on Kitchener Road, responded to this reviewResponded 25 November 2022

Dear Smhmamun,

Thank you for sharing your recent stay experience at our hotel. We consistently strive to deliver the signature PARKROYAL hospitality to all guests, but it is most unfortunate that we fell short on this occasion.

We appreciate your comments and will address these lapses with the team. We would like to have a better understanding of your experience, may I ask you to drop me an email at gm.prskt@parkroyalhotels.com so I can reach you personally?

Please rest assured a correction plan will be put in place to ensure such occurrences are not repeated in the future. Every feedback is important to us, as we continuously work towards improving and enhancing our product offerings and services.

We sincerely hope you will give us another opportunity to be of service to you again in the future.

Best regards,

Benny Chung
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews