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Traveller rating
1,925
1,569
679
211
149
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All reviews family suite the club lounge swimming pool spacious room business trip an upgrade pleasant stay late check mrt station orchard samy shopping staycation ms bathtub eateries
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Reviewed 3 September 2016

I was certainly not impressed.The second i walked out of the lift to our level i saw the stream of dirty red carpet that was lifting off the floor.Upon entering our room there was the same grotty carpet.The Bathroom was gross as the mould was being disguised by some coloured grout.Apart from the access to Orchard Rd shopping thats all this hotel has to offer. I definitely would not return.

Room tip: None that i could see
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank leewhi69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2016 via mobile

I haven't ever written a review before I have finished my stay but this hotel deserves more credit.
1. Booked a wonderful club room as part of our wedding anniversary. Check in on 17th floor, fast, friendly and thorough. Our room was decked out with flowers on the bed spelling out Happy Anniversary and love swans positioned in the corner, a beautiful touch. Lovely room, with a view over pool and botanic gardens in the distance.

2. All guests I saw were treated as if they were old friends and after one visit, greeted by first names and showed genuine interest. The staff in the club area are superb, Jasvin, Nisa, Serene, Nassriq and Amira went out of their way to advise us where to go, when, best methods of travel and not only providing maps but drawing them to every detail. They all are simply fabulous.
3. Breakfast can be had in the Club room however as we are travelling with relatives, we had our breakfast on level 2 in the restaurant and again the service was very, very good. Although we have experienced a more comprehensive breakfast menu, no one could fault the quality.
4. Whilst there is continuing renovations in their pool area, the swimming pool itself is wonderful, large, ultra clean and clear and has great views of surrounding areas with a bar and changing rooms.
5. Location is very good. 5 to 10 min walk to the MRT which will take you anywhere for less than a dollar. You are so close to many assorted eateries as well as for shopping for either high-end fashion in ION or for bargains at Lucky Plaza.

In my humble opinion, this hotel offers remarkable value and terrific, helpful service in a city where hotel prices are high.

For either a business person, couples celebrating like we did or a family holiday, this hotel won't disappoint you!

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank AussieAnniversary
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Reviewed 1 September 2016 via mobile

I was stay at hotel for one day. Location is close to shopping center just by walk you will find it.
Mobile phone is available for free during staying in. Overall i like this hotel.
But please prepare halal food for muslim visitor.
I couldnot breakfast when i saw some non halal available on table.

Date of stay: August 2016
Trip type: Travelled on business
2  Thank fajridotnet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 September 2016

Well located if you're interested in Orchard Road. This hotel looks a little old, but its price is very affordable for Singapore. Next time I would probably look for a better option, but if I can't find any -likely- I would return to this hotel pretty satisfied.

Date of stay: August 2016
Trip type: Travelled as a couple
1  Thank Volmy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2016

location is very good and easy access to shops and food. however, the room was rather old. overall stay was quite pleasant. however, staff's helpfulness can be improved and when first checked-in at 2 pm, was told that the room was not ready, but luckily managed to get us another room.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dhewinda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KaramjitKaur, Manager at Orchard Rendezvous Hotel by Far East Hospitality, responded to this reviewResponded 3 September 2016

Dear dhewinda

Thank you for sharing your feedback. We are glad to have accommodated you in the shortest time after your arrival.

Our rooms will soon be renovated and we look forward to welcoming you once more.

Regards
Karamjit Kaur
kaur@fareast.com.sg

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