We booked a standard room at this hotel in early August, the room was fine until night time when the occupants in the adjoining room returned. They were extremely noisy and we could hear everything through the connecting door. Our room was near the lifts as well so it was very noisy.
The next day I complained to the reception staff and asked if we could be moved to another quieter room.
I did not expect to be upgraded to a family suite which was fantastic! It was a very spacious room with a balcony overlooking Orchard Rd. Our room had a king bed, single bed, sitting area with sofa and coffee table, dining table and chairs for 4 people, tea/coffee making facilities and small fridge. There was also a walk-in robe!! As well as a spacious bathroom. We will definitely book this type of room at Orchard Parade next time we visit Singapore.
The location is convenient, a short walk to Orchard MRT & shops around there.More