Checked in late after a flight from HK. Was staying only one night on redemption. They did not have my requested bed type but gave me a free breakfast and late check out as compensation. When the staff found out I had a medical appointment the next day and was not sure how long that would take she extended my check out from 2pm to 4pm to give me more time. Simple but much appreciated gesture which as it turned out, I really needed! Hotel must have been newly renovated so everything was clean and bright. As this is an older hotel, rooms were actually of a good size and well furnished. There were nice sweet apples available for guests at each lift lobby.The deli downstairs had great cakes and I purchased 2 boxes of macaroons as gifts and they were beautifully packaged and presented. Did not get to try the restaurants unfortunately other than breakfast which was ample.
Overall a very short but enjoyable stay and would like to go back if rates are reasonable.More
- Free Wifi