We stayed for one night on 31 Dec 2016. when we reached the room, we realised that the bedsheets and pillow cases were sticky so we called the reception and they sent a housekeeper to attend to our complaint. When she came, she was extremely rude and insisted that the sheets were fresh and said that we will need to wait for 20mins for her to change both the bedsheets and pillow cases. The changed sheets were so much better. We're not accusing her or the hotel of giving used sheets but her defensive attitude and customer service could have been better.
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- Also Known As:
- Kam Leng Hotel Singapore