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2 - 7 of 512 reviews
Reviewed 2 February 2020

superior room upgrade to executive is $10. Executive is the best. 3 pairs of window (2 in the sleeping room, 1 in the toilet). Superior room is too small, have sewage smell. Superior room only have window in the bathroom, the room very smelly. Bed is stick to the wall. Very stuffy.This hotel executive room is better than noble super deluxe room. Kam Leng superior room 12m2, executive 16m2, noble deluxe room is 14m2.

+sofa for <10 people
+staff friendly
-no carpark free
-one lift with 2 pax and 2 luggage max

+fox tv channels
+small table and chair
+hair dryer
+executive room have window (can be slight noisy)
+high ceiling
+4 pillows
-room looks dimmed
-painting peeling
-room looks old
-bed very soft
-in-house slipper
-no sleep wear
-small television (22 inch)
-no mirror in the room
-no cupboard, only 2 hangers in the room

+strong water pressure
+toothpaste and toothbrush
-temperature would turn cold
-no place to put clothing
-no shower curtain in the bathroom
-towel have holes

+711 opposite the hotel
-12min walk to lavender mrt

My personal review:
Hotel Ground (Lobby, Ambiance, Bellboy): 7.0
Staff (Reception Knowledge, helpful, friendly): 7.0
Room (Design layout, amenities, bed): 6.0
Bathroom (Water pressure, design): 6.0
Location (Surroundings): 7.0
Price vs Quality: 6.0
Service: 6.0
Bonus: 5.0
Total: 62.50 /100

Room tip: Executive room window (superior room sewage smell)
Date of stay: February 2020
    • Value
    • Rooms
    • Service
2  Thank Traveller_SGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2020 via mobile

I booked 2 rooms for 4 nights stay at this hotel. Below are my comments during my stay.

- One of the room's bed was sunken in in the middle, had to request for another room
- room was dusty and musty and carpet was smelly
- toilet & bathroom was dirty & mouldy.
- soap dispenser in the bathroom (which was very mouldy) got stuck, had to remove the top of the dispenser to dislodge the nozzle in order to use it properly
- most if not all TV channels don't have good video quality, and of the few channels that are clear, even less have good sound quality (most are just constant white noise)
- one of the rooms was missing both the safe and the fridge
- one of the room's hairdryer is barely in working condition.
- they only provide shower gel , shampoo, toothbrush & toothpaste. No shower cap, cotton buds & sanitary bag provided.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Yvonne_ws2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2019

A short business trip, i always like to try new places to stay.

This one i found when i was browsing the booking app, and fell in love with the interior, the setups, the lobby feel, modern yet classic, heritage feel all the way. I consider it to be a heritage boutique hotel. Highly instagrammable corners, if thats what you are into. :)

must try!

Date of stay: December 2018
1  Thank theandira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2019 via mobile

The hotel is easy to locate. The receptionist is very accommodating. We arrived at the hotel early and we were able to leave our luggages at the counter. It made our strolling easy without the heavy luggages.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank Minkieyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2019

I read some reviews about the smell in the rooms and as it turns out, they were all true. My room smelt worse than a public lavatory. I asked front desk to do something about it. They said they would get housekeeping to put something down the drains for the smell. That didn't happen. I came soo close to just checking out and finding another hotel. Instead, I bought a heap of airfreshner to keep spraying the room. I then tried placing the bath towells over the bathroom drains, but even that didn't help much. It is a permanent smell that can't be shifted. Yes, the hotel is old, the sheets are threadbare, but the toilet smell is unforgivable. I wont be staying here again and cannot recommend this hotel. There are plenty of other good stays around Singapore at a good price. For travellers using public transport, there are plenty of buses across the road, but Jalan Besar is a one way street, so getting back to the hotel is a bit tricky and involves some walking, or MRT + Bus to get back. My best advice with this hotel is to save your money.

Room tip: A room at the rear of the property cuts out traffic noise from the busy road outside. Dont know if other rooms are smelly.
Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
1  Thank melissadj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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