Booked through Booking.com and sent a couple of e-mail enquiring if it was possible to have an early check in seeing that our flight arrived at 08:00, unfortunately never received a reply to the e-mails and thus we did not know until actually arriving at the hotel whether we could check in or not, luckily we could, but a short e-mail to acknowledge would have been appreciated.
We spent a few extra $$ to have access to the Club Lounge, though to be honest I did not find it worth while, afternoon tea/coffee was just that, with a few finger sandwiches, a bit sparse to say the least and the hostesses dressed in a rather "massage parlour" uniform was weird to say the least.
Champagne breakfast......actually quite normal breakfast and you have to ask for the champagne.
Rooms are good and spacious and the one redeeming factor for the hotel was the sleep quality which I have to say is excellent.
Yes the location is good but then again so many hotels in Singapore have good location that I do not see that as being a deciding factor.....
By the way it is also a truly "Non Smoking" Hotel which means that if you want to smoke you have to go outside, along the pavement to where there is an ashtray, sorry but at this level of hotel there should be at least one area within it confines where you can smoke.
Sorry to say but I was not impressed with the hotel overall...sorry

A stunning hotel that lived up to its name and the photos we had seen. The ground floor reception, bar and restaurant is both busy, but also relaxing, with cocoon chairs or couches to sit on and relax, meet friends, or just gaze outside at the water feature garden. Checking in was efficient and easy, with a cool drink offered on arrival. The hotel is on the fringe of Chinatown and is also a short stroll to Clarke quay.

The room was small but large enough for 2 with a huge King bed, lovely bathroom and space for luggage. The bathroom had a bath, plus shower and toilet space, but the glass division between shower and toilet took some getting used to. There was a multitude of energy saving light settings and control panel functions for the blinds and air con that took some getting used to. The greenery with plants and bushes outside the room with flowing water was also stunning.

The swimming pool on level 5 is stunning, with sun beds, and then the famous bird cages for relaxing in next to and above the water. The infinity pool looks out over the city buildings. The buffet breakfast was huge, and I recommend buying a ticket the night before, as the price was reduced by about 30%. The selections were the usual western cereals, toast and hot foods, but also there were Asian delights like dumplings, rice and wontons. As usual in Singapore, alcoholic cocktails and drinks were expensive, but that's to be expected at a hotel like this.

Overall, a hotel that exceeded our expectations, for a relaxing time in Singapore.

We came to Singapore on the 30th Dec for a family cruise on the Mariner of the seas. Selected the Parkroyal on Pickering for our stay (total 6 days in two stints). Apart from a couple of small glitches during the booking phase and my son being given two single beds when he was supposed to get a King bed, everything else was 'top shelf'. Great location, Great staff and a Great atmosphere.
The staff at the concierge were always very helpful - couldnt do enough for us. The staff in the dining room were welcoming and eager to please. Special thanks to the young chef at the juice station for his efforts in providing me and my wife freshly squeezed pure lemon juice every morning.
There were 14 adults and 5 children in our party that stayed at this hotel, and everyone of us enjoyed our stay. Highly recommended.