One of my first dates with the love of my life was to Blue Bali and therefore it has a special place in my heart. The atmosphere is gorgeous and very romantic. Unfortunately, on our last visit we were met with the most unbelievably rude and unprofessional staff. No exaggeration: our table was not checked on a single time throughout the evening. It took us sometimes more than 5 minutes to get a server to pay attention to us waving them over to our table- this continued even after I let the staff know that we had been waiting continuously throughout the evening for service. At the end of the night, after a long and frustrating wait to both pay the bill and get the card returned I asked for the manager. The staff told me the manager was out but would be back in about ten minutes. I told them I would wait. Finally, they sent a bus boy to talk to me as 'the manager' and when I asked for the name of the 'the manager' he gave me a random name which did not match the business cards for the manager placed on the bar counter. I am especially disappointed because the restaurant is sentimental and nostalgic to me, I really wanted to write it off as simply a one off bad night, but being flat out dishonest and refusing to let me speak with the manager was more than I can tolerate from a business. :( sad.
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