My stay was pretty good. Its a very direct and simple hotel and nice for staycation purposes if you dont intend to spend so much for one night.I was impressed with the room amenities cause I did not expect there will be ironing board+hairdryer and laundry bag to be available. The staff were helpful, I had problems when I entered my room cause I thought my room key card was not functioning properly but was further assisted by Azura and her colleague who guide me through. If there was something that could be done better I would say it will be nice if emails were regularly check by the staff and revert back to the guest promptly. As before I chck in i emailed them informing tht my fiance will be checking in on my behalf first provided the document and called them as well but upon her check in she had problems checking in because they require front and back of the IC and nt just the front. Understand different hotels have different procedures but this could have been avoided if there was a proper communication handled by the staff to reach out to the guest and inform on the missing document tht is required in the email. Nevertheless I read the reviews on how impolite the staff is, and I would totally disagree. I was handled by polite and courteous staff all along and I had no problems...More
- Free Wifi
- Pool