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“Terrible customer service”
Review of ME@OUE

ME@OUE
Ranked #56 of 11,172 Restaurants in Singapore
Certificate of Excellence
Price range: US$50 - US$80
Cuisines: Chinese, French, Japanese
More restaurant details
Restaurant details
Good for: Romantic, View
Dining options: After-hours, Reservations
Neighbourhood: Marina Bay
Description: The restaurant with it's penthouse location features beautiful panoramic views of the Marina Bay and downtown area. The restaurant is sure to delight the senses with one of the most enticing gourmet offerings in the city. With an impeccable selection of innovative Japanese, French and Chinese cuisines, and complemented with a remarkable view, a stylish, sophisticated ambiance and a highly personalized attention to detail, a visit is always a delightful experience to be remembered by all.
Reviewed 9 February 2017

Arrived for dinner, without a reservation with guests from the US. The restaurant was fully booked, so we asked to just have a drink at the bar but were told it was closed due to rain. We asked if we could just go up and have a look at the restaurant for 5 mins to see if it was somewhere that we'd like to come for dinner the following night. The receptionist at the ground floor desk dutifully asked her manager upstairs if she could let us up to see the restaurant but the restaurant manager told her not to let us up to see the restaurant. Outrageous and completely disrespectful. Mind you there was no "private party" going on... the manager just couldn't be bothered dealing with us. It's an awful way for any business to treat customers.

    • Service
1  Thank JD_101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (563)
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80 - 84 of 563 reviews

Reviewed 5 February 2017 via mobile

Good quality products and good presentation of the dishes, but without any flavor. We could say that it's a pretentious kitchen.
A kitchen without soul and heart. Just like the service.
Sorry to have wasted our last dinner in singapore on this site. But from the mistakes one learns.

1  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017

The food is fab, the interior impressive, the service sublime…but sadly all of these can never compete with the sensational surroundings…what a view…its as though you're king of the Singaporean castle, overseeing the minions! You know you're in a well conceived, brilliantly designed and expertly run establishment!

    • Value
    • Service
    • Food
Thank ArtdeSade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2017 via mobile

Very nice and bright for business lunch. The food and services are excellent plus ambience is nice too. We didn't do wine, so can't commend on the wine list. Nice view of the Marina.

Thank Wang C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2017

We (8 persons) booked the table in the restaurant one month before NY Eve (second seatting). The booking procedure was very easy and as per our request we got a table by the window. As a result - we had fantastic view on the Marina Bay, decorated for NY celebration! The set menu consisted from 8 delicious dishes from different cusine - French, Japanese and Chinese. On the first glance the portions were too small, but in fact we were not hungry and absolutely happy with quantity of food. The vine card was great and could meet any requirement stating from S$ 90 and up. The main entertainment of this evening was NY Firework over Marina Bay and we had a chance to see it outside from veranda. Unforgettable memories...!

Thank Yuriy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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