Generally we are happy with our staycation and pleasantly surprised by the surrounding on our own Singapura Teluk Ayer area. Certainly felt touristy for us to explore our own neighbourhood.

Pros:
1. Warm and sincere hospitality. Consistent throughout all Far East establishments. Bravo to that.
2. Breakfast with Genius Central... certainly more can be worked together with the fine chefs. Breakfast options were plenty and coffee was nicely prepared.
3. Thank you to kind lady staff for going beyond in helping us to get milk for coffee in the evening as hotel had ran out of creamer and milk.
4. Kudos too to Derek for his sincerity and hospitality. Far East must be doing something right with training and hiring people with right passion for the industry.

Improvement areas:
5. Our sharing on the noisy aircon wasn’t to ask for late checkout or any other freebies, the gesture was truly appreciated.
6. We understand the thoroughness of housekeeping team in prepping room quickly, however do take your time as I’m sure we guests can understand to wait a bit longer while rooms are properly cleaned and sanitized.

Otherwise do keep up with the great work.
Stay safe to all staffs at Amoy.

Stayed at Amoy from 26th to 27th and the hotel staff Bryan and Derek made me feel welcome from start to finish, from a swift check-in (not typical for these post-covid times) to addressing any concern I had promptly, providing assistance for every concern I had, even coming to the room to address any concerns. The welcome drink was unique and the staff provided refills without any prompting. That's not even taking in account how beautiful the hotel itself is with a clear sense of culture and tradition throughout the space.

Stayed from 22nd Dec to 24th Dec and the hospitality from the staff were excellent! Check in was quick and we were brought to our room without having to wait.

Upon entering the room, a hand written letter by Senior Guest Relation Assistant, Derek, to welcome us was on the table shows the professionalism and effort put in to make us feel at home. The room was cosy and clean with complimentary minibar.

Special mention to Derek, Bryan, Benjamin and Kimberly for making our staycation a pleasant and relaxing one amidst this pandemic!

10/10 would recommend!