Been to the Bank Bar for lunch a few times and during the most recent visit, I came to the realisation that the waiting staff don't really smile at all. They give the impression that it's a chore serving their customers. At times, I wonder why is the "culture" and attitude towards customers so different from one place to another. I've been to places who absolutely get it right and they make the customers feel warm and welcome. Don't get me wrong, I'm not referring to fine dining places but more the casual dining or cafe/ bar type places. While the food here ain't bad, 99 out of a 100 times I would choose to dine at a place where I feel more welcome.
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