It was a fair experience for me as I brought my family and relatives.
My relatives had no problem going on such tour, they thought that the brief tour was educational and they didnt know facts such as the building of a "13" shape even though we lived here for almost a decade now.
However, for me and my family on the back row. The engine was loud and the sound system were blasting our ears off. We were only told there were some ear muffler only after the deafening experience. Well the only service recovery they could say is "Oh it was a first come first serve basis, you could have avoided the back row if we were early", which do not make sense as eventually someone will have to sit there and would definitely cause them discomfort too.
The tour facilitator served nothing much except smiling and engaging only to front row.
The concept was brilliant though, amphibian of river cruise and land tour. Thought that the entire experience could be better improved, maybe, by providing chinese or other languages brochure for those that couldnt catch the english commentary.
Looking at the reviews it seemed like this problem was surfaced long but they did nothing to alleviate it. Ear mufflers could be prepared and provided without asking before tour commencement. It could have been be a simple sollution.
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