Was here last monday for a couple of drinks and bar snacks after a long day at work. Decent ambience, coupled with good music. Food/drinks are on the pricier side compared to other restaurants. Enjoyable evening due to the service provided by the waiter on duty. Waiter displayed commendable service by being courteous and prompt. His name was "ming" if i recall correctly( No name tags).

Had actually sent them the below via email as feedback but, their email address is down. Decided to share this on tripadvisor then.

I've been patronizing Black Swan since 2014 and what makes me return is the consistent quality of food and service. Today was the 1st time that i experienced a different dining experience.

Service
1) when shown to our table, staff did not pull out the seat for me (i'm sure you'd agree that even staff from mass restaurants e.g. Ichiban, swensens pull the seat for the female guest)

2) staff did not offer to place the napkin on my lap

3) the reservation card wasn't taken away from the table

4) when the bill was given to my partner, typically the pen would be ready and after signing the bill, the staff would pass the diner's copy and card to the customer. This did not happen on this visit.

Food:
1) i ordered my usual choice, barramundi. Previously the dish would be served with this thin cracker-like garnish, but this time there wasn't any. The papaya and pineapple salsa used to be light and appetizing, today's was more spicy and oily than usual. Barramundi was also slightly firmer than usual, probably overcooked.

2) chocolate dome. We never fail to order this dessert and we were initially impressed that it was served almost immediately after our mains were cleared. I later realized the cake seemed to have somewhat melted and started to "sweat", and the plate wasnt cold (it usually is). Probably it was prepared and left outside while waiting for the mains to be cleared, which obviously shouldn't be the case.

I'm not particular about all the above, some doesn't even matter to me eg the napkin. However, i wanted to highlight the number of differences that i have encountered this evening, compared to the past dining experiences.

Located in one of the last surviving pre war buildings near Raffles Place, this place has a nice buzz from around 5pm till early evening.
Good selection of spirits, wines and cocktails but limited selection of beers on offer.
You will need deep pockets either way.
Probably best to avoid the happy hour oysters on offer as I've seen more meat on a Butchers pencil

Table of 4 with booking on a Tuesday. We came for the oyster happy hour --> oysters were sold out.
Then during dinner:
We ordered first bottle of wine. Waiter said ok. He came back after 5 minutes saying it was sold out. We ordered a different wine from the expensive wine list. Waiter said ok again. He came back again 5 minutes later saying it was also sold out! We then learnt that the 4 less expensive wines were all sold out!!
We finally ordered a third bottle, a 2010 Saint Joseph. The waiter came back after 5 more minutes with a 2013 bottle...
This is unacceptable considering the price paid.
Food is average. Place is nice and lively but definitely not recommend the place to anyone. Big disappointment.

Had a wonderful dinner with a Friend from oversea! Was recommended to try the crab salad which was refreshing, their steak tartare is favor full, escargot nicely done and for mains we had the pork chop- nicely cooked and succulent and juicy. We had the haricot bean and artichoke which are both cooked just right! Overall an enjoyable meal with the right price!! Will be back again!