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Scarlet Singapore
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Reviewed 28 August 2022 via mobile

Very enjoyable stay at The Scarlet, the staff could not do enough for you and the rooms are lovely and clean.
Beds comfortable, so are the pillows and the towels nice and fluffy. Mini bar included in the room rate which was a nice bonus. Didn’t eat or drink at the hotel but it has a nice roof top bar. Umbrella and safe in the room which is always welcome. Loved staying in China town and the Scarlet was a great location, would definitely stay here again.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank thescotts4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anasri Onn, Innkeeper at The Scarlet Singapore, responded to this reviewResponded 30 August 2022

Dear thescotts4

We are delighted to receive your good review at the start of our day!

It's our ongoing quest to find ways to ensure a good stay for our guests, and even as we acknowledge this review, we are occupied with planning on some forward improvements that we want to have for our beloved Scarlet.

We definitely look forward to your return stay.

Kind regards

Anasri Onn
EAM
The Scarlet Singapore

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Reviewed 26 August 2022 via mobile

The hotel is located right across the road from the Maxwell food centre and within a few minutes walk of two other food/hawker centres so is perfectly placed to cater for any catering requirements whilst on your visit. The hotel itself is deceptively large but hidden from sight. The rooms are finished to a very good standard with complementary bar and a bottle of wine. The staff were fantastic as they helped us through a major panic on arrival with a missing passport but they quickly helped resolve the problem with a quick call to the taxi company. Highly recommended as a perfect base from which to explore.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank ImpartialAndy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anasri Onn, Innkeeper at The Scarlet Singapore, responded to this reviewResponded 28 August 2022

Dear ImpartialAndy

Nothing is more stressful than having your passport misplaced, and we are happy to know that we have managed to assist you in locating it.

One of my favourite stalls at The Maxwell Food Centre is one that serves traditional Chinese dessert, and this gentleman have been running it over the last 35 years single-handedly. The pride that he takes in his chosen trade is represented by the meticulous upkeep of his stall, the consistent-good quality serving of his fare, and a framed article of a review of his food taken more than 25 years ago; him gleaming handsomely in his youth.

We strive as such.

The Scarlet awaits your return soon.

Kind regards

Anasri Onn
EAM
The Scarlet Singapore

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Reviewed 16 August 2022

We were a family of 5 so needed 3 separate rooms but it still worked out cheaper than almost all other central hotels in Singapore.

Style/Decor - our teenage kinds loved the rather sultry decor with red corridors and suggestive messaging. Also had a great, popular rooftop bar.
Location - positioned in a lovely redeveloped arcade of shops, perfect for exploring Chinatown and adjoining central areas. We were able to access hundreds of bars and restaurants within a few minutes. Only downside was some night time noise from nearby bars.
Service - very friendly and efficient reception service.
Rooms - quite small and a bit tired. Big difference in size of bathrooms so suggest a request for larger one. No natural light in any of the rooms we had although indirect light via hidden skylights - wasn't a problem for us though as we were not in the rooms much during daytime.
Minibar - free for all guests including beers, chocolate and crisps so a genuine perk

Overall a great experience and perfect base to explore all that Singapore has to offer, especially the local nightlife.

Date of stay: August 2022
Thank DMCTZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anasri Onn, Innkeeper at The Scarlet Singapore, responded to this reviewResponded 17 August 2022

Dear DMCTZ

Thank you for the lovely sharing of your experience, and we hope that you and family are comfortably back home by now.

The subway station (Maxwell) will be opening within a month or two, and the hotel is now within minutes from major points of interest in the downtown area.

The Scarlet Singapore was lovingly restored to retain its historical role. It used to accommodate the early immigrants of Singapore who toiled to make Singapore as how it is today. It still plays a significant role; only the profile of its guests have evolved. Many of the key features were retained, including rooms that have only natural daylight and cosy sizes. As you rightfully put it, we do attract guests that simply love the character of the hotel.

Hope your transition from Singapore to UK is less drastic, considering the current heatwave in UK.

Kind regards

Anasri Onn
EAM
The Scarlet Singapore

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Reviewed 16 August 2022

Amazing customer services, hotel was strategically located (near a lot of interesting restaurant and only 1 minute walk to hawkers with lots of amazing food), room was kept in pristine condition, amnesties were always refilled without asking.

Overall, amazing stay and we were satisfied with our stay.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank astrellapermono
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anasri Onn, Innkeeper at The Scarlet Singapore, responded to this reviewResponded 17 August 2022

Dear astrellapermono

The overall experience of one's stay is always a culmination of the effort put in by each and every member of the team, and I'm sure they will take delight in knowing that you have been a beneficiary.

We are also very excited to share that the subway station (Maxwell Station) located across the hotel, will soon be open. From the Hotel, it is only 4 stations away from key points of interest such as Gardens by The Bay and Orchard Road shopping district.

Of course, as you rightly mention, you don't have to venture far to experience Singapore with the quaint and vibrant neighbourhood that we are located at.

Have an amazing week ahead!

Regards,

Anasri Onn
EAM
The Scarlet Singapore





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Reviewed 15 August 2022 via mobile

Had a wonderful stay at The Scarlet Hotel. All staff were very friendly and went out of their way to help. They were able to accommodate both an early check-in and late check-out for me which really made a difference and was much appreciated. The room was very comfortable and stylish and the complimentary mini-bar and snacks were a nice touch. Hotel was reasonably priced and I would not hesitate to return on future trips to Singapore.

Date of stay: August 2022
Trip type: Travelled solo
Thank JK_p44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anasri Onn, Innkeeper at The Scarlet Singapore, responded to this reviewResponded 17 August 2022

Dear JK_p44

As a frequent business traveler myself (before the pandemic), we truly understand your traveling needs.

Accommodation of early check in and late check out is something that a traveler would highly value, and we place this as a priority for our guests.

We believe in value-adds and consistency and this have impacted us positively in cultivating repeat returns of our guests.

We still have a few surprises up our sleeves for our future guests; so stay tune!

Sincerely

Anasri Onn
EAM
The Scarlet Singapore


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