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24 - 29 of 957 reviews
Reviewed 8 July 2019 via mobile

10 to 15 minute walk to the nearest train stations. This could be uncomfortable especially when you've got several shopping bags with you. Rented room size is ok. Bottled water is replenished everyday although their tap water is potable. No restaurant within the hotel but there are several restaurants nearby. Also, hotel is near the old airport hawker center. The hotel also offers tickets to most of the tourists' attractions in SG. We purchased our tickets to Universal Studios and SEA Aquarium thru the hotel. Overall stay was ok.

Date of stay: February 2019
Trip type: Travelled on business
2  Thank rhamsey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Owner at ibis budget Singapore Ruby, responded to this reviewResponded 14 July 2019

Dear Rhamsey,

Thank you for your detailed review for Fragrance Hotel - Ruby.

It has been our pleasure to have provided you with value added services to enhance your Fragrance experience.

It would be our pleasure to serve you better in the future.

Best Regards,

Thaddaeus
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2019 via mobile

The location of the hotel it self is arround street food and only 10 minutes walk to MRT Station aljunaed which is positive point with average price room was ok ,only staff at front office were not really friendly and no engagement with customer

Date of stay: May 2019
Trip type: Travelled as a couple
1  Thank ronihanabi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Owner at ibis budget Singapore Ruby, responded to this reviewResponded 15 July 2019

Dear Roni,

Thank you for choosing to stay with us, and appreciating our location and value.

I'm sorry to hear that we could have served you better, and I have submitted your feedback to the manager for their review.

Best Regards,

Thaddaeus
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2019

Location is neart to MRT and all staff is very helpful specially to Shiela Marie Fang-Chee she helps us to know the location and the top spots in singapore. Room is clean they have also hot water which I really like. Everyday new bottled water.

Room tip: request for higher floors
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank matthewgacutan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Owner at ibis budget Singapore Ruby, responded to this reviewResponded 3 July 2019

Dear Matthew,

Thank you for letting me know that my colleague, Shiela, has offered you the perfect Fragrance experience!

I have personally delivered your compliments to her.

It has been our pleasure to have served you well, and we will be eagerly awaiting your next stay with us.

Best Regards,

Thaddaeus
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2019 via mobile

Decided on a 4 day layover in Singapore on our way back from Phuket to Davao City.
Decided on Fragrance Ruby due to its proximity to the MRT as we intended to do a few touristy things.
Cannot praise the MRT system enough,fast , reliable and easy to navigate.
Hotel only had vending machines and an area to the side to sit and eat as a food facility but local eateries were within walking distance.
An Indian restaurant almost next door had a comprehensive menus and the good was excellent.
An Asian food court 100 metres away also had a varied choice of local cuisines.
The hotel was clean and secure and check-in/out was painless.
The family room for 4 was very small made worse by tripping over our luggage but the room was comfortable,clean and serviced daily.
Would suit a couple really.

Date of stay: June 2019
Trip type: Travelled with family
2  Thank davidsJ1401FL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Owner at ibis budget Singapore Ruby, responded to this reviewResponded 28 June 2019

Dear David,

Thank you for your great review for Fragrance Hotel - Ruby and appreciating our hotel's proximity to fantastic dining options!

As Singapore is pretty small, most buildings, including hotels are affected by the land constraint, which results in generally more compact configuration of hotel rooms. Nevertheless, our room offerings have been designed to provide a delightful environment for our guests without compromising comfort.

We look forward to having you back soon.

Best Regards,

Thaddaeus
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2019

We booked Fragrance for a romantic weekend in Singapore.
Location is great just 5 min away from MRT, facilities all around, a Indian street food place on the corner.
Warm welcome from the team, clear information.
Room is clean, bed is comfortable, everything is compact but convenient and well built. Quiet, we have not been bothered by any noise.

Just the AC was a bit too performant for us and hard to manage.

A realyl good price-quality deal for Singapore.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 556ariva
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Experience Executive at ibis budget Singapore Ruby, responded to this reviewResponded 20 June 2019

Dear Guest,

Thank you for sharing your positive stay experience. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of our staff.

We hope you had a great time touring Singapore and look forward to welcoming you back soon.

Best regards,

Ariel
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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