Great location from all the Area, that's why it has City Hall MRT, Friendly and helpful staff make your trip worthwhile at reception like (lifeng) . Hotel is bit old, but if can be renovated than, will be key prime property in Singapore. If you happens to be lucky like me to get the MBS view, than you have beautiful view from your room. Staff is always helpful to understand what exactly needed, they will take extra step to make it happen. I happens got offer to club floor and was delighted by happy faced girl Vasanthi providing the needed items in the room (if not available).