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Rosemary and Gary

Loved it!

5.0 of 5 bubblesReviewed 20 Mar 2020
My partner & I stayed here for our 3 night stopover on the way home to Australia after a tour of Vietnam. From the moment we arrived at the check-in counter we felt valued. I'd left my phone on the airport shuttle but they very quickly contacted the shuttle company & I was reunited with my phone within the hour. As an Elite Member, our Deluxe room that we'd paid for was upgraded to an Executive room. It was perfect for us. It wasn't the biggest room, but it was big enough for us. The bathroom was quite spacious, with separate bath & shower. The real feature of the room though was the view. Our window overlooked the National Gallery & we had spectaular, picture-perfect uninterrupted views of the Marina Bay Sands complex, Theatres on the Bay, the Singapore Flyer & the city skyline. We could even see some of the supertrees in Gardens By the Bay when they lit up every night. We're not particularly young or fit, but despite being unaccustomed to the heat of the tropics we walked everywhere, including Marina Bay Sands, Gardens By the Bay, Clark Quay & the iconic Raffles Hotel. This hotel really is in a great location.
Date of stay: March 2020
Room Tip: Become an Elite Member (online) before booking to enjoy some great perks, including priority room...
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviewed 15 March 2020

Great location from all the Area, that's why it has City Hall MRT, Friendly and helpful staff make your trip worthwhile at reception like (lifeng) . Hotel is bit old, but if can be renovated than, will be key prime property in Singapore. If you happens to be lucky like me to get the MBS view, than you have beautiful view from your room. Staff is always helpful to understand what exactly needed, they will take extra step to make it happen. I happens got offer to club floor and was delighted by happy faced girl Vasanthi providing the needed items in the room (if not available).

Room tip: Best Room Views if you are lucky.
Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank armemon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2020

I am always mindful of the price of the hotel when writing a review and in view of this find that this hotel surpassed expectations.
It is literally on the main square within walking distance of Raffles etc, 1 minute from the subway and next to a great food centre, where one could find ample choice of the freshly prepared delicacies Singapore is famous from.

Lovely rooms, lovely swimming pool, very good value.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank sglondon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2020

Our stay at Peninsula Excelsior Hotel Singapore was above and beyond our expectations..I want to say thank you to Vivian and Vasanthi to take the time and bring personally celebrated my birthday with a amazing presentation of a slice of cake to my room. Highly recommend Peninsula Excelsoir Hotel. Must mention the view is breath taken..just love it❤️

Date of stay: February 2020
Trip type: Travelled as a couple
3  Thank beuscitizen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2020

Having read some of previous comments I thought even before I entered the hotel that it would be terrible.. And yes my first "deluxe" room made all my worries come true :(..
The room was very small, the bed hard and I looked as if I saw stains everywhere..
Sio I went to the front-office and Mr. Khairi took a good look in his available deluxe rooms and was able to give me smooth transfer to a deluxe room at the front-side of the hotel and this room was excellent! beautifull look at the Marina.. This made my 4 day stay very pleasurable and I am looking forward to return to this overall a little bit dated hotel.. time for an overall overhaul of the hotel.. :)

Date of stay: February 2020
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank 664wimj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2020 via mobile

Moved to this hotel after disappointing stay elsewhere. Booked a club room and was given a room on the 22nd floor next to the club lounge. The reception staff were efficient and helpful.
The room was spacious and had a large window with a view of The Marina Bay hotel.
Many thanks to the sky lounge team, Ariane, Vivian, Liying, Vasanthi and Mahrane who made by birthday an unforgettable experience.
If I return to Singapore I will certainly stay here again.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank jim80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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