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“Excellent hotel, easy to get around Singapore!” 5 of 5 bubbles
Review of One Farrer Hotel & Spa

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One Farrer Hotel & Spa
Ranked #10 of 308 Hotels in Singapore
Certificate of Excellence
Melbourne, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent hotel, easy to get around Singapore!”
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Stayed here for two nights. Beautiful new hotel right near the MRT making it easy to get around to all the sights. Stunning pool, even better than the photos! Awesome well equipped fitness centre. Staff very accomodating. Little India district wasn't quite what we expecting though, literally felt like you were in India not Singapore!

Stayed March 2017, travelled as a couple
Helpful?
1 Thank nigelharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel & Spa, responded to this review, 2 weeks ago
Dear Nigelharry

Thank you for your review.

Glad that your recent stay was an enjoyable one and you liked the hotel, it's amenities and location. We look forward to welcoming you back in the near future.

Yours sincerely,
The Management Team
One Farrer Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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748 reviews from our community

Traveller rating
    510
    176
    33
    15
    14
See reviews for
215
289
55
104
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Royston, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

This hotel is a little unusual. The design is a bit nicer than normal. However, it does not stand out much. Some people may not like the idea that it adjoins a hospital. I would not hesitate recommending for a business trip, but I would not choose as a holiday hotel.

Stayed March 2017, travelled on business
Helpful?
3 Thank MarkGilligan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel & Spa, responded to this review, 2 weeks ago
Dear MarkGilligan1

Thank you for your review.

Glad that your recent stay was an enjoyable one and you liked the hotel and it's concept. We look forward to welcoming you back in the near future.

Yours sincerely,
The Management Team
One Farrer Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We arrived early in the morning and were given a room within an hour to freshen up.
Muhammad Ruzaini was extremely helpful with all our tours and advices of the various activities we wanted to do.
We were also given late checkout, extra points!
Overall the service was excellent, the people very helpful and polite, and very friendly to my toddler.
Loved the fact that the chefs were so helpful at the breakfast in pointing out what was halal.
Would definitely stay at one Farrer hotel and spa again! What a gem!

Stayed October 2016, travelled with family
Helpful?
Thank masmahomed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel & Spa, responded to this review, 2 weeks ago
Dear Masmahomed

Thank you for your review.

Glad that your recent stay was an enjoyable one and you liked the hotel, it's amenities and location. We look forward to welcoming you back in the near future.

Yours sincerely,
The Management Team
One Farrer Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
368 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Starting the the good - next to metro station, so the location was convenient, the rooms are comfortable, the size of the bathroom is good too. The pool area is nice - granted not sure how it will be when the hotel is busy and there are not enough chairs for everyone. The fitness room is a good space with the standard equipment. That's all for good things. The toilet is so high that sitting for a normal size person is not easy - I am 5'1" and my legs were swinging, could not reach the floor! The fitness room has no wipes so it's quiet disgusting seeing everyone's sweat stains. The fitness room attendant was busy playing on his phone, it would be nice if at least he cleaned up this place a bit! Also, there were plenty of free weights but no bench!?!??!? However, the worse two parts of this hotel were the food and dirt! I have never eaten such bad breakfast, and by eaten, I meant, I tried couple of bites of different things and the food was inedible - really disgusting pastries - one bite and it was it for me! The service was bad too. The room upon our arrival was not well cleaned, since we got there really late, we asked first thing on the morning to really clean the room, we were specific about the dust everywhere and stains all over the bathroom - when we came back to the hotel that evening, the room was not cleaned! We asked again that the room be cleaned and guess what! they didn't do it again! My husband ended up cleaning the bathroom. I would not recommend this place to anyone!

  • Stayed February 2017, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kasia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel & Spa, responded to this review, 2 weeks ago
Dear Kasia Z

Thank you for your review.

The hotel take feedback very seriously and we thank you for highlighting the areas of concern. We have spoken with the relevant departments (Housekeeping and Gym) and addressed areas of improvement to avoid reoccurrence of similar incident.

As for the breakfast food spread, we apologies that it was not palatable to your taste however, this feedback came as a surprised for us as we have been obtaining mainly positive feedback on the quality of food that is being served during breakfast.

We are sorry that your recent stay was not up to expectation but we do hope that you would give us another chance to service you in the near future.

Yours sincerely,
The Management Team
One Farrer Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
158 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Always look forward to stay at 2nd home which the staff were great, the facilities were comprehensive, foods were abundant and most important of all, all the staff in the hotel were forthcoming from Management to junior staff. They were the General Manager, Gilbert, Managers Jocelyn (Front Desk), Anitha ( Reservations) and Charlotte (Music Room - Guest Services) and staff Patrick, Melvin, Crisha, Riena and Chef Wah Zai. Specially applaud and mention the outstanding club lounge staff; Malek, Jack and Joni who attended to details and ready to serve with passion and smiles, made it a point to close the rapport with guests and the list goes on., Not forgetting Farmer Uncle Sam who oversee the farm which parts of the plants and herbs were used for cooking in the Restaurant. An interesting and eventful stay which there was always something to do in the hotel. One of 2 hotels in Singapore with the long 50 metres' length pool. Which explained I have confirmed to stay in the hotel on a quarterly basis. My heart or hat goes to The Team who made my stay like 2nd home, satisfied and pampered. Simply Fabulous.

Room Tip: Near or next to Club Lounge
See more room tips
  • Stayed March 2017, travelled solo
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank brnrd_h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel & Spa, responded to this review, 2 weeks ago
Dear Brnrd_H

Thank you for your review.

It is always good to be receiving such wonderful review and knowing that we have made your stay a memorable one. Thank you for identifying and jotting down the individual names of our colleagues that provided good service during your stay. They are indeed our stars and they do us proud.

Once again, we look forward to welcoming you back home in the near future.

Yours sincerely,
The Management Team
One Farrer Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about One Farrer Hotel & Spa

Property: One Farrer Hotel & Spa
Address: 1 Farrer Park Station Road Connexion, Singapore 217562, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Singapore
#10 Luxury Hotel in Singapore
Price range (per night): $185 - $342
Hotel Class:5 star — One Farrer Hotel & Spa 5*
Number of rooms: 243
Official Description (provided by the hotel):
The iconic beacon in the Farrer Park district, One Farrer Hotel & Spa is located in the middle of a rich heritage and cultural enclave, set amidst new and dynamic developments of the future. A luxury retreat designed for the discerning traveller, this five-star urban resort offers an intuitive approach towards lifestyle and hospitality, with unique and distinct accommodation, F&B, conference and spa offerings. One Farrer Hotel & Spa offers 243 well-appointed rooms within a 'Hotels within a Hotel' concept, comprising of three distinct hotels - Urban Hotel, Loft Apartments and Skyline Hotel & Sky Villas. With Farrer Park MRT station right at its doorstep, the Central Business District, places of interest and the city's main shopping belt are just minutes away. A member of Preferred Hotel & Resorts, One Farrer Hotel & Spa lays the foundations of the modern Farrer Park. ... more   less 
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Also Known As:
One Farrer Hotel & Spa Singapore

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