Booked this hotel after a recommendation from a colleague. On arrival the clerk asked for a $500 security deposit. I felt this was exorbitant, especially as we had prepaid our room and the mini bar was free. Luckily I had $500 on my credit card or I would have been unable to pay this.
On arriving in our room we were shocked at how small it was. I was travelling with my adult daughter, so had booked twin beds - the twin beds was a King size bed split in half. The problem being there was no room to separate the beds as the room was so small. The bed took up most of the room! I rang reception to complain and they advised they could put us in a bigger room for another $220 per night, ouch!!!
After quite an uncomfortable night, I headed down to reception to complain only to share the lift with the Front Office Manager - Jocelyn. Jocelyn couldn't have been nicer and listened to my issues and set about helping me. We eventually got the upgraded room for free and we were extremely happy with this room. Thanks Jocelyn!
The rest of our stay was fantastic - staff were lovely - pool was lovely and we were very sad to leave this hotel in the end. Must give a shout out to Patrick on reception, he couldn't have been more cheerful and helpful.
Probably won't go back to Singapore for a while but if I were I would stay again at this hotel.
- Official Description (provided by the hotel):
- The iconic beacon in the Farrer Park district, One Farrer Hotel & Spa is located in the middle of a rich heritage and cultural enclave, set amidst new and dynamic developments of the future. A luxury retreat designed for the discerning traveller, this five-star urban resort offers an intuitive approach towards lifestyle and hospitality, with unique and distinct accommodation, F&B, conference and spa offerings. One Farrer Hotel & Spa offers 243 well-appointed rooms within a 'Hotels within a Hotel' concept, comprising of three distinct hotels - Urban Hotel, Loft Apartments and Skyline Hotel & Sky Villas. With Farrer Park MRT station right at its doorstep, the Central Business District, places of interest and the city's main shopping belt are just minutes away. A member of Preferred Hotel & Resorts, One Farrer Hotel & Spa lays the foundations of the modern Farrer Park. ... more less
- Reservation Options:
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- Also Known As:
- One Farrer Hotel & Spa Singapore