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All reviews skyline lounge little india hotel spa urban room city square mall den room escape restaurant sunset bar skyline hotel farrer park mrt station private pool high tech complimentary minibar mustafa centre replenished daily mini bar indian food
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Reviewed 7 September 2017 via mobile

Wow, what a great hotel with exceptional service. We arrived for the first 3 nights of our honeymoon. Arrived at 6am and were immediately checked into our room despite being 8 hours early for check in. Then got a complimentary upgrade to an amazing suite with views of the city from the 18th floor. And to top it off they even delivered a congratulations cake on our first night. Great location in the midst of Little India with lots of great cheap restaurants close by. Nice roof top pool too. And complimentary minibar for whole stay too. Will definitely be back.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank adambK1190JM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel, responded to this reviewResponded 9 September 2017

Dear Mr Adam B,

Thank you for your review on our hotel. We are glad you enjoyed your honeymoon with us.

We note your commendations for our rooms, amenities and service. Our hotel pride ourselves in providing a Total Lifestyle Environment for all residents and patrons.

Hope to host you again in the near future. Have a lovely week ahead!

Regards,
Management Team
One Farrer Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

We came to One Farrer for a one night stopover on our way to Vietnam. They didn't have our booking when we arrived (they had booked it for September instead of August) but they recovered well by upgrading us to a loft apartment. The rooms were clean but small. I wouldn't recommend paying extra for the loft apartment because the second level isn't very practical - it's just a lounge and a kitchenette and it would be better to have the extra space on the first level where the bedroom and bathroom is. We decided to have brekkie in the room the next morning but it took 90 minutes to come and was cold when it arrived. Again, they recovered well by removing the charge for breakfast. Overall, it was comfortable with good service, but nothing special.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank stephb699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel, responded to this reviewResponded 9 September 2017

Dear Steph B,

Thank you for your review on our hotel. We hope you had enjoyed your stay with us.

We note your feedback on the tardiness of our room service delivery. We have since brought up the issue to our f&b team and the department head will look into improving our service.

We do hope to have the chance to host you again in the near future. Have a lovely week ahead!

Regards,
Management Team
One Farrer Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

One Farrer is an amazing hotel made so by the most wonderful customer focused hotel staff we have ever had the good fortune to encounter.

We stayed in the Skyline area of the hotel which has its own pool on the 18th floor, a gym on the 19th floor and the Skyline Lounge that provides great food and drink as part of the package everyday between 7AM to 10PM. The rooms are very modern and stylish with fantastic views of the city and the sea beyond. They even have a free minibar with beer, soft drinks and snacks.

The Skyline lounge can only be described as a home from home made possible by (in alphabetical order) the wonderful Jack, Joanie and Malek. Their kind, thoughtful and heart-warming hospitality was exceptional from start to finish. They couldn't do enough to make sure we enjoyed our stay.

Because of its location in Little India it might be easy to overlook One Farrer but that would be a mistake as it is right on top of the Farrer Park MRT station making it is a breeze to get anywhere within minutes. We also felt that being slightly away from the obvious tourist area means a more authentic Singaporean experience.

We must also mention the breath-taking 50M pool and Spa facilities on the sixth floor.

The perfect combination of a superb modern hotel, great value for money topped by world class service. Why go anywhere else.

Date of stay: September 2017
1  Thank Coyle5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel, responded to this reviewResponded 9 September 2017

Dear Coyle5,

Thank you for your stellar review on our hotel. We are glad you enjoyed your stay with us.

We note your commendations for our service, facilities and rooms. We have conveyed your compliments to Jack, Joni and Malek and they send their appreciation and thanks for your review. Our hotel pride ourselves in providing a Total Lifestyle Environment for all residents and patrons.

Hope to host you again in the near future. Have a lovely week ahead!

Regards,
Management Team
One Farrer Hotel & Spa

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Reviewed 6 September 2017

I stayed at One Farrer hotel a couple of days ago and I am indeed impressed by the service of your sky lounge staff name Joni.. A very helpful and nice lady who has shown her professionlism in service. She should be rewarded for her immaculate service. Thank you One Farrer Hotel for having an asset like her

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank david6762017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel, responded to this reviewResponded 7 September 2017

Dear David6762017,

Thank you for your review. We hope you had enjoyed your stay with us.

We note your commendations for our Skyline Lounge service crew and Joni sends her appreciation and thanks for your compliments.

Hope to host you again in the near future. Have a lovely day ahead!

Regards,
Management Team
One Farrer Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Stayed for two nights for a business conference and also a bit of sightseeing.

Located right smack on top of Farrer Park MRT station, getting around was a breeze. And with Little India just about 5 minutes' walk away, shopping and food was never ever a problem. There's even a convenient mall (City Square Mall) which is accessible through either a short walk down Rangoon road towards Kitchener Road or if it's raining, then walk on the underground underpass through the MRT exit which opens up at the mall itself.

The rooms were generous in size, extremely clean and beds were comfortable.

Room tip: Higher floors offer great views!
Date of stay: August 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank DavidChewYuLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
One_Farrer, Public Relations Manager at One Farrer Hotel, responded to this reviewResponded 7 September 2017

Dear David C,

Thanks for your review on our hotel. We hope you enjoyed your stay with us.

We note your commendations for our rooms and amenities. Our hotel pride ourselves in providing a 'Total Lifestyle Environment' for all residents and patrons.

Hope to host you again in the near future. Have a lovely day ahead!

Regards,
Management Team
One Farrer Hotel & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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