We lived at Great World Serviced Apartments for over 5 years this time around, and 3 years during a previous stint in Singapore. The staff and team are great and extremely friendly and helpful; the apartments themselves were outdated but recently renovated which is now, better. Would recommend trying the place out if we need to stay for a few weeks or more. More
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The place is a building site. One half of the building is being renovated and as a result there is constant noise from the building works and drilling. Often building materials are lying in the corridors. The owners of the Poolside Cafe have left because nobody uses the pool because of the building noise. There are air locks in the drainage system in the apartments which creates constant noise through the night. The drains in both showers smell. There has been quite a few Cockroaches' and geckos in the apartment when kitche door is open. The WiFi in the apartment is very weak and keeps streaming. The apartments are tiled floors and very noisy above and below. The beds a very uncomfortable. The spare room has two small beds that pull down from the wall which may be ok for children but no good for adults. It is a pet friendly building and that means there are lots of dogs and with all the wet weather you often encounter these smelly animals in the lift. It's hard to find anything good to say about the place. Definitely not good value for this overpriced place.
Dear Mr Alexander,
Thank you for having taken time to rate your experience.
It is concerning to know about your experience, and please accept my sincerest apologies. Your comments have highlighted multiple areas in which we have not delivered and we are looking into each of them with our respective leaders.
Regarding your feedback on the closure of the Poolside Café, you may like to know that an email circular was sent on 19 February 2023 to all guests informing them that a new poolside café operator will start its operations from April 2023 with a new and improved menu. We thank you for your kind understanding in this.
Our guests’ satisfaction is of utmost importance, and this is the reason for our continuous efforts to make further improvements with the ongoing refurbishment program. We will be reaching out to you for a coffee session so we can personally address and resolve your concerns.
With warmest regards,
Irene Fong
Resident Manager
Really enjoyed our stay. Comfortable, convenient with great facilities. Pool is a real stand out - we have young children who couldnt believe their luck to find a large, beautiful and underused pool all to themsleves! Friendly and helpful staff. Easy entry into life in Singapore.
Dear paddybalfour,
Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you and your family. We appreciate the time taken to share your feedback with us.
We are pleased to know that you enjoyed our comfortable accommodations, various facilities, and personalized service from our team.
We hope you and your family return and stay again with us soon!
Great World Serviced Apartments Team
Great World Serviced Apartments has always been my go-to place if I need to stay for a long duration. Not only it is well furnished but it is also very close to an MRT station and a shopping mall - all within 5 minutes' walk.
Love the weekly breakfast supplies that are very good. Their service staff is very efficient, and the day shift security personnel (1 Indian lady and 2 Chinese men) are really polite and excellent in their services.
Dear ahleongsan.
It’s always a pleasure seeing you. Thank you for your positive feedback and good vibes. It was a pleasure serving you and your family.
We are glad that you have enjoyed your stay once again in our apartments and the convenience of our apartments to the MRT station. We appreciate your compliments on our team’s service and we will convey them to the team. They will be highly motivated as it adds fuel to their passion.
It feels great to know you had a great stay with us! We look forward to your next visit.
Great World Serviced Apartments Team
Great customer service and exceptional house keeping service . Security staff and front staff was very accomodating and quick to sort any questions or requests . I would highly recommend this hotel for anyone looking for great service combined with closer proximity to hotels and CBD
Dear prats92023,
Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you. We appreciate your time taken to share your feedback with us.
We are glad that you have a wonderful stay experience and enjoy the convenience of our location. We appreciate your compliments on our team’s service, and they will be highly motivated as it adds fuel to their passion.
We hope to see you again soon!
Great World Serviced Apartments Team
We had such a great time at GWSA. We stayed at a 2bedroom apartment. It was comfy and spacious. Makes you feel like home. The staffs were quite friendly and helpful. They always attend to your needs. Shopping mall located just a few minutes walk from the lobby. Thank you for your great hospitality.
Dear ElleHs4,
Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you and your family. We appreciate your time taken to share your feedback with us.
We’re glad you felt closer to home during your stay and have enjoyed the comfort of our apartments. We appreciate your compliments on our team’s service. We will work even harder to maintain such quality for all our residents.
We hope you and your family return and stay again with us soon!
Great World Serviced Apartments Team
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