An excellent stay.
The staff are exceptional and made it home from home. I always stay there if the opportunity arises.
The apartments, location, facilities and amenities are all great.
My thanks especially to Susan Lee, Eddie and Fannie on the front desk and the security guards.
Dear David M,
Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you. We appreciate your time taken to share your feedback with us.
We appreciate your loyalty and are thrilled to hear that you had a great experience with our staff and team. Our team takes pride in ensuring that our guests have a comfortable and enjoyable stay, and we are glad that we were able to provide that for you.
We hope to have the pleasure of welcoming you back to our apartments in the future.
Great World Serviced Apartments Team
Great Location, Spacious, Connect to the shopping mall & MRT.
They renovate both towers. Walking distance to restaurants, grocery store, and tourist attractions. Room is modern and remodeled. Recommended for family with kids. Staff is very helpful.
Dear Mr Budiman,
Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you and your family once again. We appreciate your time taken to share your feedback with us.
We are delighted to hear that you enjoyed our location, spacious rooms, and easy access to the Great World shopping mall and MRT. Our recent renovations aim to provide a modern and spacious rooms to ensure your comfort.
We hope you and your family return and stay again with us soon!
Great World Serviced Apartments Team
We have stayed in GWSA for a few times now and we always had a pleasant stay. The newly renovated unit is very nice. However, we had some issues with the AC while we were staying there and had to get the engineer to come a few times to get it fixed. Even then, the AC was not completely fixed. We had issue with the AC machine being very noisy and then it also dripped a lot of water. It would have been better if the AC was also replaced during the renovation.
Dear tiffp1488,
Thank you for your repeat stay at Great World Serviced Apartments. It was a pleasure serving you and your family. We appreciate the time taken to share your feedback with us.
We are glad you have a pleasant stay with us and love our newly refurbished apartment. We sincerely apologize for the inconvenience caused by the air conditioning issues you encountered. We will promptly address this matter by informing our maintenance team and conducting a thorough review to ensure that you do not face the same problem in the future.
We hope you and your family return and stay again with us soon!
Great World Serviced Apartments Team
We lived at Great World Serviced Apartments for over 5 years this time around, and 3 years during a previous stint in Singapore. The staff and team are great and extremely friendly and helpful; the apartments themselves were outdated but recently renovated which is now, better. Would recommend trying the place out if we need to stay for a few weeks or more.
Dear adilshah,
Thank you for staying at Great World Serviced Apartments, it was a pleasure serving you. We appreciate your time taken to share your feedback with us.
We appreciate your loyalty and are thrilled to hear that you had a great experience with our staff and team. We are delighted to know that you found our recently renovated apartments to your liking. Our team takes pride in ensuring that our guests have a comfortable and enjoyable stay, and we are glad that we were able to provide that for you.
Thank you for recommending our place to other travellers looking for an extended stay in Singapore.
We hope to have the pleasure of welcoming you back to our apartments in the future.
Great World Serviced Apartments Team
The place is a building site. One half of the building is being renovated and as a result there is constant noise from the building works and drilling. Often building materials are lying in the corridors. The owners of the Poolside Cafe have left because nobody uses the pool because of the building noise. There are air locks in the drainage system in the apartments which creates constant noise through the night. The drains in both showers smell. There has been quite a few Cockroaches' and geckos in the apartment when kitche door is open. The WiFi in the apartment is very weak and keeps streaming. The apartments are tiled floors and very noisy above and below. The beds a very uncomfortable. The spare room has two small beds that pull down from the wall which may be ok for children but no good for adults. It is a pet friendly building and that means there are lots of dogs and with all the wet weather you often encounter these smelly animals in the lift. It's hard to find anything good to say about the place. Definitely not good value for this overpriced place.
Dear Mr Alexander,
Thank you for having taken time to rate your experience.
It is concerning to know about your experience, and please accept my sincerest apologies. Your comments have highlighted multiple areas in which we have not delivered and we are looking into each of them with our respective leaders.
Regarding your feedback on the closure of the Poolside Café, you may like to know that an email circular was sent on 19 February 2023 to all guests informing them that a new poolside café operator will start its operations from April 2023 with a new and improved menu. We thank you for your kind understanding in this.
Our guests’ satisfaction is of utmost importance, and this is the reason for our continuous efforts to make further improvements with the ongoing refurbishment program. We will be reaching out to you for a coffee session so we can personally address and resolve your concerns.
With warmest regards,
Irene Fong
Resident Manager
